Aramark

Salute Director of Portfolio Operations

Aramark$90K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Hospitality, Operations Management, or related field, or equivalent experience
  • 7 to 10 years of progressive operational leadership experience, with 5 years managing multi-site or multi-functional operations
  • Proven P&L accountability and financial management experience
  • Strong client-facing skills; comfortable engaging with senior leaders and government officials
  • Ability to obtain and maintain access to military bases and government facilities
  • Willingness to travel 50%+ across assigned installations

Responsibilities

  • Oversee day-to-day performance of dining facilities, catering, facilities management, retail, and workplace support services
  • Direct and mentor General Managers and site leadership teams toward operational excellence
  • Drive standardized procedures, quality standards, and customer satisfaction across all locations
  • Monitor KPIs and implement corrective action plans
  • Serve as operational liaison between Aramark Salute and military leadership
  • Participate in command briefings and working groups
  • Manage financial performance, holding full P&L accountability
  • Recruit, develop, and retain strong leaders and frontline employees
  • Maintain compliance with all contract requirements, ensuring inspection readiness as needed

Benefits

  • Comprehensive health and wellness plans
  • Retirement savings options with company matching
  • Professional development and training opportunities
  • Paid time off and holiday pay
  • Employee discounts and perks
Full Job Description
Job Description

As Director of Portfolio Operations, you will lead the full spectrum of base support services across one or more military installations, ensuring that every dining facility, lodging operation, retail outlet, and support service runs with the precision and reliability our military partners depend on.

This is a senior, high-visibility role at the intersection of operational leadership and national service. You will be the primary face of Aramark to base commanders and government contracting officers, a trusted partner who understands both the business and the mission.

Job Responsibilities

Lead Operations Across the Portfolio

Oversee day-to-day performance of dining facilities, catering, facilities management, retail, and workplace support services

Direct and mentor General Managers and site leadership teams to achieve consistent operational excellence

Drive standardized procedures, quality standards, and customer satisfaction across all location

Monitor KPIs and implement corrective action plans with urgency and precision

Own the Military Partnership

Serve as the primary operational liaison between Aramark Salute and military leadership, contracting officers, and government representatives

Participate in command briefings, business reviews, and base working groups

Support surge operations, contingency planning, and mission-critical requirements, including during non-standard hours

Proactively identify emerging base requirements and position Aramark Salute as a solutions-oriented partner

Manage Financial Performance

Hold full P and L accountability for the portfolio, including revenue, labor, operating expenses, and profitability

Develop and manage annual operating budgets; review financial reports and forecasts regularly

Identify cost reduction opportunities without compromising contract performance or service quality

Maintain controls across purchasing, inventory, and resource allocation

Build and Develop Talent

Recruit, develop, and retain strong leaders and frontline employees across the portfolio

Coach managers on leadership effectiveness, workforce planning, and employee relations

Lead performance reviews and succession planning; foster a culture of recognition and accountability

Ensure Compliance and Mission Readiness

Maintain full compliance with all contract requirements, Department of Defense regulations, base directives, food safety standards, and OSHA requirements

Keep operations inspection-ready at all times; implement corrective actions promptly

Uphold security protocols, access requirements, and government property accountability

Support emergency preparedness and business continuity planning

Qualifications

  • Bachelor's degree in Business, Hospitality, Operations Management, or a related field, or equivalent experience
  • 7 to 10 years of progressive operational leadership experience, with at least 5 years managing multi-site or multi-functional operations
  • Proven P and L accountability and financial management experience
  • Strong client-facing skills; comfortable engaging senior leaders and government officials
  • Ability to obtain and maintain access to military bases and government facilities
  • Willingness and ability to travel 50%+ across assigned installations


Preferred
  • Experience supporting Department of Defense, federal government, or military base contracts
  • Background in food service, facilities management, hospitality, or integrated base support services
  • Advanced degree in Business, Public Administration, or Hospitality
  • PMP, CFM, or similar professional certification
  • Experience in contingency operations or mission-critical environments


Education

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ

Similar Jobs

More Jobs at Aramark

More Hospitality & Recreation Jobs

Find similar Salute Director of Portfolio Operations jobs: