Proficient in CRM software and lead management tools
Strong verbal and written communication skills
Detail-oriented with the ability to manage multiple tasks
Ability to work independently and as part of a team
Authorized to work in the USA
Able to pass various pre-employment screenings such as background checks and drug tests
Responsibilities
Respond to internet inquiries with courtesy and professionalism
Enter customer inquiry data accurately into the CRM system
Generate and schedule sales appointments
Conduct phone surveys to evaluate customer satisfaction
Utilize lead management tools effectively
Compile reports and documentation in a timely manner
Exhibit ethical behavior and ensure high levels of customer satisfaction
Benefits
Closed on Sundays for a better work-life balance
Potential for career advancement within the company
Training and development opportunities available
Collaborative and supportive team environment
Full Job Description
Annual Salary Range:
$65k-$200K + Based on Experience and Performance
Closed on Sunday!!
Job Description
Duties and Responsibilities:
Respond to internet inquiries with courtesy, accuracy and professionalism
Promptly and accurately enter all customer inquiry data into the CRM.
Generate sales appointments
Conduct phone surveys to assess customer preferences and quality of experience
Effectively utilize lead management tools
Compile all necessary reports, forms and other documentation on a timely basis
Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
Qualifications
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Preferred Qualifications (Nice to Have Experience:)
