NeuraFlash

Salesforce User Experience Designer

NeuraFlash • $90K — $130K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years in user experience and user interaction design
  • Consulting experience with external stakeholders
  • Experience in building and maintaining design systems
  • Proficient with design tools like Figma, Sketch, and InVision
  • Quick learner of new technologies such as Salesforce and AWS
  • Degree in design, UX, HCI, communication, or related field

Responsibilities

  • Design interactive functionality for Salesforce and AWS platforms
  • Lead client requirement gathering and design sessions
  • Visualize end-to-end experiences for customers and internal users
  • Establish content strategies, personas, and user journeys
  • Create sitemaps, wireframes, and visual designs for various platforms
  • Collaborate with developers and QA testers throughout projects
  • Demonstrate business value through design storytelling
  • Maintain and contribute to cross-platform design systems

Benefits

  • Opportunity to work with a talented Digital Experience team
  • Chances to learn new technologies and tools
  • Potential for significant contributions toward company success
  • Exposure to high-impact client projects
  • Focus on innovative and automated design solutions
Full Job Description
About this role:

NeuraFlash is expanding its design team! As a Salesforce User Experience (UX) Designer - AI & Agentforce you will be responsible for building compelling interactive experiences for users and deliver impactful business value to our clients. You'll have the opportunity to make significant contributions to our success by working with the rest of our talented Digital Experience team to delight customers. This position is focused on overall user experience, including visual, interaction, and conversational design.
You'll have the opportunity to:
  • Design functionality that ties into Salesforce and AWS platforms, including Experience Cloud, Agentforce, Amazon Connect and more
  • Lead client requirement gathering and design sessions
  • Help business and technology stakeholders see end-to-end experiences for customers and internal end users
  • Establish the content, strategies, personas, and user journeys for automated solutions
  • Generate sitemaps, wireframes, and visual designs to map out experiences for web, bot, and console experiences
  • Learn to build and configure Salesforce and AWS solutions (Experience Cloud, Agentforce, etc.)
  • Work with developers and QA testers throughout the project lifecycle
  • Show the impact of design decisions and tie business value back to success criteria through storytelling
  • Contribute to and maintain design systems across platforms
Required Qualifications:
  • User experience and user interaction work experience
  • Experience doing design consulting with external stakeholders
  • Ability to build and maintain a design system
  • Comfortable using tools like Figma, Sketch, InVision, Visio, and Lucidchart
  • Willing and able learner of new technologies (e.g., Salesforce, AWS)
  • Degree in design, user experience, human computer interaction, communication, or a related discipline
Preferred Skills:
  • Experience using detailed mockups and prototypes to aid in visual problem solving and client communication
  • Experience designing conversational flows for text based bots (e.g., web, in-app, Facebook Messenger, etc.)
  • Knowledge of user experience research methods or usability testing techniques
  • Knowledge of Salesforce Experience Cloud and Service Cloud


About NeuraFlash

NeuraFlash is focused on the development of Salesforce platforms with the use of artificial intelligence solutions. Its services includes consulting, user experience design and implementation, and other product development services. NeuraFlash offers implementation and integration services for Sales Cloud, Service Cloud, Field Service Lightning, Community Cloud, Intelligent Web Chat with Live Agent, 2-way SMS with LiveMessage, and Salesforce Einstein. NeuraFlash was founded by Brett Chisholm and is based in Boston, Massachusetts.

NeuraFlash Careers

Joining NeuraFlash offers a unique opportunity to be part of a dynamic team of professionals dedicated to innovation and excellence in the tech industry. NeuraFlash stands as a beacon of growth and leadership, providing unparalleled job opportunities in a company that values diversity and fosters a culture of professional development.

Explore Career Opportunities

NeuraFlash is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From technical roles to marketing and sales, NeuraFlash is looking for passionate, curious, and innovative individuals ready to drive change and lead in the digital era.

Internship Programs

NeuraFlash's internship programs offer a robust platform for students and recent graduates to gain hands-on experience, enhance their skills, and understand the nuances of the tech industry. Interns at NeuraFlash are integral to the team, working on real projects that impact the company and its clients.

Professional Growth and Development

NeuraFlash is committed to the professional growth of its employees. The company offers comprehensive benefits and resources for career advancement, including professional development courses, leadership training, and certification programs. Employees at NeuraFlash enjoy the support and tools they need to advance their careers and expand their expertise.

Diversity and Inclusion

At NeuraFlash, diversity is more than just a policy; it's an integral part of the company's identity. Through diversity training and inclusive hiring practices, NeuraFlash ensures a workplace where everyone’s voice is heard and valued. This commitment to diversity fuels innovation and creativity within the team.

Networking and Community

NeuraFlash encourages its team members to engage in networking opportunities that enhance their professional relationships and career trajectories. The company hosts regular events and workshops that allow employees to connect with industry leaders and peers.

Benefits and Culture

NeuraFlash is known for its vibrant culture and comprehensive benefits package designed to support the well-being and satisfaction of its team members. Benefits at NeuraFlash include health, dental, and vision insurance, as well as flexible working conditions that help maintain a healthy work-life balance.

Applying for a Position

To apply for a position at NeuraFlash, candidates should prepare their resume to highlight relevant experience and skills. The interview process at NeuraFlash is designed to assess not only technical abilities but also cultural fit and alignment with the company’s values. Interested candidates can explore open positions and submit their applications through the NeuraFlash Jobs portal.

Stay Connected with NeuraFlash Careers

Keep up to date with the latest from NeuraFlash by following the Careers Blog. Gain insights from insiders, stay informed about new job opportunities, and get tips for your next interview or networking event.

Join NeuraFlash

Discover the exciting and rewarding career opportunities at NeuraFlash. Search for open positions that match your skills and interests, and join a team that is shaping the future of technology.

SEARCH NEURAFLASH JOBS

READ CAREERS BLOG

Learn more about NeuraFlash
Size
251 employees
Industry
Information Technology
* Ladders Estimates

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