NeuraFlash

AI Strategy & Transformation Architect

NeuraFlash • $150K — $180K *
US-Anywhere
+ 2 other locationsRemote
Business Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years in management consulting, enterprise strategy, or digital transformation.
  • 3+ years leading Salesforce-based engagements at an architecture or delivery level.
  • Hands-on experience operationalizing agentic AI use cases.
  • Proven track record in leading executive workshops and strategic sessions.
  • Strong understanding of the Salesforce platform and AI deployment requirements.

Responsibilities

  • Serve as a trusted advisor for client engagements, leading or co-leading initiatives.
  • Facilitate sessions with stakeholders to identify business priorities and transformation goals.
  • Transform ambiguous challenges into structured problem statements with success metrics.
  • Produce high-level strategic artifacts like capability models and governance frameworks.
  • Analyze and redesign business processes to incorporate AI as a core function.
  • Collaborate closely with delivery teams to ensure strategic intent is realized in implementation.
  • Contribute to building reusable intellectual property for the practice.

Benefits

  • Opportunity to shape the future of AI transformation in enterprises.
  • Work with executive-level clients across various industries.
  • Access to a collaborative and innovation-driven team environment.
  • Engagement in continuous learning and professional development opportunities.
Full Job Description


The AI Strategy & Transformation Architect is a senior advisory role within NeuraFlash's Agentic practice. The core focus is guiding clients through AI transformation, moving beyond high-level strategy to implementation by turning ambiguous business problems into working software and structured roadmaps.

The work is at the intersection of AI strategy and delivery. Our clients are trying to figure out where AI belongs in their business, what it takes to get there, and how to make change stick. Your job is to guide them through that, not with a slide deck and a handoff, but with a structured, repeatable approach that turns ambiguity into a roadmap and a roadmap into working software.

The right person for this role is equally comfortable in a C-suite strategy session and a backlog grooming meeting. They understand Agentforce and Einstein at a level of depth that earns technical credibility, and they've seen enough AI deployments - successful ones and ones that struggled - to advise clients honestly.
What You'll Do
Lead Client Advisory Engagements
  • Serve as a trusted advisor across paid advisory engagements - sometimes as the primary client lead, sometimes co-leading alongside an account or delivery partner
  • Facilitate working sessions and interviews with executive and cross-functional stakeholders to surface business priorities, pain points, and transformation ambitions
  • Shape ambiguous problems into structured problem statements with clear scope and defined success criteria
  • Produce strategy-grade artifacts: capability models, AI use case portfolios, prioritized roadmaps, operating model designs, and governance frameworks
Design AI-Infused Business Processes
  • Lead end-to-end business process analysis and redesign with AI as a core design input - not a bolt-on
  • Identify where agentic AI, automation, and human-in-the-lead models create the most durable business value
  • Map current-state workflows to future-state operating models, surfacing gaps in data readiness, governance, and organizational capability
  • Translate process and capability findings into AI use cases scoped for delivery - with clear owners, dependencies, and success metrics
Bridge Strategy to Delivery
  • Stay connected to the delivery team through build helping to translate strategic intent into user stories, agent design patterns, and acceptance criteria
  • Serve as the connective tissue between business architecture and technical architecture on the Salesforce platform
  • Partner with Solution and Technical Architects to pressure-test what's been designed before it gets built
  • Own the handoff from advisory to implementation in a way that doesn't lose the 'why' behind every decision
Build the Practice
  • Contribute reusable IP: frameworks, playbooks, assessment tools, discovery accelerators - that the broader practice can use
  • Bring a point of view on where agentic AI is headed and help NeuraFlash stay ahead of it
  • Support proposal development and SOW scoping for advisory engagements where your domain expertise is needed
What You Bring
Experience
  • 10+ years in management consulting, enterprise strategy, or digital transformation
  • 3+ years leading Salesforce-based engagements at a delivery or architecture level (not just recommending it from the outside or from a presales perspective)
  • Hands-on experience designing and operationalizing agentic AI use cases - you've built the business case and watched it get built
  • Track record of leading executive-level workshops and strategic decision sessions, not just presenting in them
  • Experience designing future-state operating models, not just documenting current-state processes
Platform & Technical Depth
  • Strong functional and conceptual understanding of the Salesforce platform - Agentforce, Service Cloud, Sales Cloud, Field Service, Data Cloud, Einstein - deep enough to speak credibly with solution architects and challenge design decisions, without needing to be a developer or hands-on configurator
  • Familiarity with how agentic AI constructs (actions, topics, instructions, grounding) map to real business use cases
  • Working knowledge of AI/LLM ecosystems (Salesforce Agentforce, OpenAI, AWS, Azure) and how they apply to enterprise transformation
  • Understanding of data readiness, integration architecture, and governance requirements for AI deployment - you know what makes or breaks an AI rollout
Craft & Communication
  • Strong facilitation skills - you can run a room with 12 executives and come out with clarity, not just notes
  • Ability to synthesize complex, ambiguous inputs into crisp, actionable frameworks and narratives
  • Excellent written output - your decks, SOWs, and strategy docs are polished, precise, and scope-protective
  • Comfortable with ambiguity at the front of an engagement; disciplined enough to drive toward structure by the end
Nice to Have
  • Experience with contact center technology and operations (Amazon Connect, NICE, Genesys, or similar)
  • Salesforce certifications: AI Specialist, Admin, Service Cloud Consultant, Strategy Designer, or equivalent
  • Background in Design Thinking, human-centered design, or service design methodologies
  • Experience in regulated industries where AI governance, risk, and compliance add real complexity

About NeuraFlash

NeuraFlash is focused on the development of Salesforce platforms with the use of artificial intelligence solutions. Its services includes consulting, user experience design and implementation, and other product development services. NeuraFlash offers implementation and integration services for Sales Cloud, Service Cloud, Field Service Lightning, Community Cloud, Intelligent Web Chat with Live Agent, 2-way SMS with LiveMessage, and Salesforce Einstein. NeuraFlash was founded by Brett Chisholm and is based in Boston, Massachusetts.

NeuraFlash Careers

Joining NeuraFlash offers a unique opportunity to be part of a dynamic team of professionals dedicated to innovation and excellence in the tech industry. NeuraFlash stands as a beacon of growth and leadership, providing unparalleled job opportunities in a company that values diversity and fosters a culture of professional development.

Explore Career Opportunities

NeuraFlash is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From technical roles to marketing and sales, NeuraFlash is looking for passionate, curious, and innovative individuals ready to drive change and lead in the digital era.

Internship Programs

NeuraFlash's internship programs offer a robust platform for students and recent graduates to gain hands-on experience, enhance their skills, and understand the nuances of the tech industry. Interns at NeuraFlash are integral to the team, working on real projects that impact the company and its clients.

Professional Growth and Development

NeuraFlash is committed to the professional growth of its employees. The company offers comprehensive benefits and resources for career advancement, including professional development courses, leadership training, and certification programs. Employees at NeuraFlash enjoy the support and tools they need to advance their careers and expand their expertise.

Diversity and Inclusion

At NeuraFlash, diversity is more than just a policy; it's an integral part of the company's identity. Through diversity training and inclusive hiring practices, NeuraFlash ensures a workplace where everyone’s voice is heard and valued. This commitment to diversity fuels innovation and creativity within the team.

Networking and Community

NeuraFlash encourages its team members to engage in networking opportunities that enhance their professional relationships and career trajectories. The company hosts regular events and workshops that allow employees to connect with industry leaders and peers.

Benefits and Culture

NeuraFlash is known for its vibrant culture and comprehensive benefits package designed to support the well-being and satisfaction of its team members. Benefits at NeuraFlash include health, dental, and vision insurance, as well as flexible working conditions that help maintain a healthy work-life balance.

Applying for a Position

To apply for a position at NeuraFlash, candidates should prepare their resume to highlight relevant experience and skills. The interview process at NeuraFlash is designed to assess not only technical abilities but also cultural fit and alignment with the company’s values. Interested candidates can explore open positions and submit their applications through the NeuraFlash Jobs portal.

Stay Connected with NeuraFlash Careers

Keep up to date with the latest from NeuraFlash by following the Careers Blog. Gain insights from insiders, stay informed about new job opportunities, and get tips for your next interview or networking event.

Join NeuraFlash

Discover the exciting and rewarding career opportunities at NeuraFlash. Search for open positions that match your skills and interests, and join a team that is shaping the future of technology.

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Learn more about NeuraFlash
Size
251 employees
Industry
Information Technology
* Ladders Estimates

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