Tata Consultancy Services

Salesforce Solution Architect

Tata Consultancy Services$120K — $150K *
Plano, TX 75025In-Person
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of Salesforce Architecture design experience
  • Practical experience managing Salesforce projects
  • Expertise in Salesforce Service Cloud
  • Required certifications: Sales Cloud, Service Cloud, Experience Cloud, Data Cloud
  • Strong skills in technical problem solving and stakeholder management

Responsibilities

  • Design Salesforce architectures for complex projects
  • Lead and manage inter-related cross-functional technical programs
  • Collaborate with teams to launch new capabilities on the Salesforce platform
  • Synthesize program milestones from various teams into a unified launch plan
  • Develop scalable processes and metrics for program delivery
  • Influence product and technical strategy over time
  • Manage incoming requests prioritizing tasks to align with business needs

Benefits

  • Opportunity to work on critical business initiatives
  • Gaining hands-on experience in leading complex technical programs
  • Exposure to high-level strategic influence within the organization
  • Collaboration with diverse teams across business and engineering functions
Full Job Description
Salesforce Solution Architect

Must Have Technical/Functional Skills
• Hands on experience in Salesforce Architecture design
• Working project Experience in Salesforce project
• Working experience in Salesforce Service Cloud
• Certification Required Sales Cloud, Service Cloud, Experience Cloud and Data Cloud
• This role requires strong technical acumen, program and stakeholder management, and a process optimization mindset. The expectation is as a TPM you will be hands-on and driving the delivery of critical business initiatives, managing all aspects of the program, including planning, risk management, communication, and implementation. You are a technical problem solver, anticipating bottlenecks, identifying innovative solutions to resolve roadblocks, and balancing business needs against technical constraints.
• Lead and manage cross-functional technical programs of inter-related projects, creating the program structure and shared alignment with the teams to deliver business and /or engineering objectives.
• Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery.
• Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements.
• Develop and execute scalable cross-organization processes, mechanisms, metrics, and KPIs to deliver large-scale programs.
• Influence long-term and short-term product and technical strategy.
• Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs, balancing business needs with technical considerations.
• Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.

Salary Range- $120,000-$150,000 a year

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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