Salesforce Service Cloud Engineer

Compunnel

$120K — $145K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7 years of overall IT experience; 6 years in Salesforce development.
  • Hands-on experience with Salesforce customization tools and languages, including Apex and Visualforce.
  • Familiarity with Apex scheduling, batch processing, and Salesforce Governor Limits.
  • Proficient in integrations using REST, SOAP APIs, and AppExchange APIs.
  • Experience with Salesforce security models and version control systems like GitLab.
  • Strong analytical and problem-solving abilities.

Responsibilities

  • Develop and customize Salesforce Service Cloud solutions.
  • Optimize Apex code and implement batch processes.
  • Build and manage integrations between Salesforce and external applications.
  • Implement Salesforce security measures, including sharing rules and roles.
  • Utilize version control tools for effective code management.
  • Maintain and enhance Salesforce Lightning components.

Benefits

  • Access to professional development resources and training programs.
  • Opportunities for certifications and continuing education.
  • Flexible work arrangements and potential remote work options.
  • Collaborative and dynamic work environment.
  • Health and wellness programs.
Full Job Description
Job Summary
We are seeking an experienced Salesforce Service Cloud Engineer with strong hands-on Salesforce development and customization experience. The ideal candidate will have expertise in Apex, Lightning Web Components, Visualforce, Salesforce integrations, security, automation, and Salesforce development best practices.

Required Qualifications
• 7 years of overall IT experience, including a minimum of 6 years of Salesforce development experience.
• Hands-on experience with Salesforce customization, Apex, Visualforce pages, Lightning pages, Lightning Web Components, Data Loader, SOQL, SOSL, and Flows.
• Experience with Apex scheduling, batch processes, Apex class controllers, and triggers while working within Salesforce Governor Limits.
• Hands-on experience with code optimization, Apex Data Loader, and Salesforce DX.
• Experience building integrations between Salesforce and external applications using REST, SOAP APIs, Kafka, OAuth, and Single Sign-On.
• Experience integrating Salesforce with other applications using APIs from AppExchange.
• Strong understanding of the Salesforce security model, including sharing rules, roles, profiles, and sharing settings.
• Experience with version control and continuous integration tools such as GitLab.
• Experience creating and modifying controllers, controller extensions, and triggers across Salesforce platforms.
• Strong experience with Salesforce Lightning, including configuration and Apex development.
• Strong knowledge of Salesforce architecture frameworks, development best practices, and business processes.
• Strong analytical, troubleshooting, and problem-solving skills.

Preferred Qualifications
• Salesforce Certified Platform Developer II (PD II).
• Salesforce Certified Platform Developer I (PD I).
• Service Cloud Certified Consultant.
• Sales Cloud Certified Consultant.
• Salesforce Certified Sharing and Visibility Designer.
• Salesforce Certified Administrator.
• Salesforce Platform App Builder.

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