Virtusa Corporation

Salesforce Scrum Master

Virtusa Corporation$112K — $135K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience delivering Salesforce platforms, specifically in Health, Service, or Experience Cloud.
  • Proven experience as a Scrum Master, effectively leading Agile practices.
  • Experience in fast-paced environments focused on implementation rather than operations.
  • Ability to remove blockers and facilitate team focus on sprint objectives.
  • Strong understanding of Agile methodologies, particularly Scrum; knowledge of SAFe is advantageous.
  • Familiarity with Salesforce systems, including release cycles and deployment processes.
  • Proficiency with project management tools like Jira, Confluence, and Zephyr.

Responsibilities

  • Lead and facilitate sprint planning, daily standups, reviews, and retrospectives.
  • Collaborate with product owners to refine and prioritize the backlog.
  • Identify and remove blockers that impede team progress.
  • Track and report on sprint metrics, including velocity and risks.
  • Ensure effective communication between technical and non-technical team members.
  • Guide teams in following Agile practices and maintaining focus on delivery goals.

Benefits

  • Scrum Master certification preferred, enhancing your professional credentials.
  • Collaborative working environment that fosters growth and development.
  • Opportunity to work on cutting-edge Salesforce projects in a dynamic setting.
Full Job Description
Requirements
• 7+ years Salesforce platform delivery experience, including Health Cloud, Service Cloud, or Experience Cloud projects.

Proven Scrum Master experience leading sprint planning, standups, reviews, retrospectives, backlog refinement, and blocker removal.
Operated in fast-paced implementation, not just O&M.
Ability to remove blockers and keep delivery teams focused on sprint goals.
• Experience working with product owners, business analysts, developers, admins, QA, and stakeholders.
• Knowledge of Agile frameworks, especially Scrum; SAFe experience is a plus.
• Understanding of Salesforce release cycles, configuration, customization, integrations, and deployment processes.
• Strong communication and facilitation skills across technical and non-technical audiences.
• Ability to track sprint metrics, velocity, risks, dependencies, and delivery progress.
• Experience using tools such as Jira, Confluence, Zephyr, or Salesforce DevOps tools.
• Scrum Master certification preferred, such as CSM, PSM, or SAFe Scrum Master.

GC or Citizen only.
Salesforce configuration or admin capabilities are a huge plus.

About Virtusa Corporation

Virtusa Corporation is a global provider of digital business strategy, digital engineering, and information technology (IT) services and solutions. The company helps its clients transform their businesses through innovative technology solutions that enable them to improve customer engagement, increase operational efficiency, and drive revenue growth. Virtusa Corporation was founded in 1996 and is headquartered in Southborough, Massachusetts. The company has over 20,000 employees and operates in over 30 countries around the world. Virtusa Corporation is committed to sustainability and has received numerous awards for its environmental and social responsibility initiatives.
Learn more about Virtusa Corporation
Size
22,883 employees
Market Cap
$1.5 billion
Industry
Net Income
$44.6 million
Founded
1996
5 Year Trend
+22.3%
Revenue
$1.2 billion
NASDAQ

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