Job Title: Salesforce Revenue Cloud Solution Engineer
Location: 4300 Sandy Porter Road, Charlotte, NC 28273
Job Type: Full-Time, 40 hours per week, Monday - Friday
Duties: Act as a Salesforce CPO, Billing and Order Management technical owner and subject matter expert for CPI, meet with business and IT teams to solve problems through the salesforce platform identifying opportunities to provide solutions to key gaps, designing, and configuring changes including declarative rules, process automation, other configuration, unit testing, conducting code reviews, and change management. Be an instrumental team player in the implementation of Revenue Cloud, Order Management, and CPQ features to deliver and maintain Billing and Order Management functionality. Support future CPQ enhancements across various organizational business processes from Sales and Field Operations to back-end Accounting and Payroll. Own the creation and maintenance of Flows and other automation tools utilized by all lines of business. Develop relationships with key business partners, participate in cross-functional teams that address strategic business issues to ideate and solution an ongoing Billing and Order Management roadmap. Work in conjunction with other IT teammates to ensure all aspects of the Salesforce ecosystem function symbiotically. Develop and maintain custom reports, dashboards, validation rules, and workflow automation. Stay current with technological developments within the Salesforce platform, monitoring, and planning for the organization to utilize new release functionality as it becomes available. Promote, and lead by example, a DevOps culture where the team is expected and empowered to own each aspect of the development, promotion, and operation of their code. Influence business and technology leaders on creating and promoting change for improving existing business processes, increasing ROI and overall effectiveness using Salesforce and its plugins. Evaluate and install Salesforce AppExchange components and solutions. No travel required. Position is 100% on-site.
REQUIREMENTS:Main Education and Experience: Employer will accept a Bachelor's degree in Information Systems, Computer Science, or related field of study and four (4) years of experience as a Technical Analyst, Salesforce Developer, Consultant, or related role where required experience gained.
Special Skills: Also requires experience in the following:
- Four (4) years of Salesforce experience and configuring declarative solutions;
- Three (3) years of advanced delivery experience with CPQ Price Rules, Product Rules, Approval Rules, and Summary variables, including use of the QCP JavaScript tool;
- Two (2) years of experience with the Salesforce Revenue cloud, including Billing, Order Management and CPQ knowledge that supports Revenue Cloud and Commerce cloud;
- CPQ pricing waterfall;
- Building complex Salesforce solution designs and reviewing/enhancing solution designs from other SFDC delivery teammates; including a working knowledge of: Sharing and visibility; Salesforce platform limits; Order of execution; Data storage impacts;
- Working with existing Salesforce object structure and architecting custom objects to bring Salesforce solutions from design to implementation;
- Configuration experience with Flows;
- Salesforce Lightning UI;
- SQL to Salesforce integrations and data patterns.
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