Qualifications

• Bachelor's degree in IT, Computer Science, or related field, or equivalent experience.
• 5-8 years of QA experience with 3+ years on Salesforce Government Cloud; Salesforce Certified Administrator and AI Specialist required; active Public Trust or Secret clearance required.
• Expert in integration testing (Postman, SoapUI) and MuleSoft middleware validation, leading defect triage/sprint planning within an Agile framework.
• Salesforce skills including Administrator, Platform App Builder; familiarity with declarative features.
• Strong problem-solving skills, root cause analysis capabilities, and experience with test automation tools and CI/CD pipelines.
• Certifications such as ISTQB Foundation/Advanced, Agile Tester, AWS Cloud Practitioner, or Salesforce certifications are valuable.

Responsibilities

• Design and execute detailed test plans, including functional, regression, integration, and user acceptance testing.
• Own and maintain automated test suites (e.g., Selenium, Cypress, Playwright) and integrate them into CI/CD pipelines.
• Translate business, user, and technical requirements into comprehensive test cases, covering both positive and negative scenarios.
• Identify, document, and track defects in tools like Jira or ALM; participate in root cause analysis and triage sessions.
• Work closely with developers, business analysts, and operations to validate fixes, ensure traceability, and provide quality updates to stakeholders.
• Validate system performance, security controls, accessibility, and governance compliance.
• Contribute to refining testing procedures, automation frameworks, and QA standards.
• Engage in Agile/Scrum ceremonies such as backlog refinement and sprint planning.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance