HTC Global Services

Salesforce Product Platform lead

HTC Global Services • $100K — $120K *
Frisco, TX 75034In-Person
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Salesforce administration and configuration experience.
  • Product management experience.
  • Project management experience.
  • Business analysis experience.
  • Experience in requirements documentation.
  • Familiarity with SDLC processes.
  • Proficient in stakeholder management.
  • Self-directed with the ability to work under limited supervision.
  • Strong professional maturity and drive to complete tasks independently.

Responsibilities

  • Intake and validate business problems.
  • Conduct stakeholder discovery sessions.
  • Define requirements and create solution options.
  • Collaborate with architecture and IT partners.
  • Perform Salesforce configuration and manage various platform changes.
  • Oversee implementation activities and support testing and deployment.
  • Coordinate training and rollout activities, ensuring alignment with governance standards.

Benefits

  • Opportunity to work in a dynamic, ambiguous environment.
  • End-to-end ownership of projects from discovery to implementation.
  • Collaborative role bridging business and IT stakeholders.
  • Flexible working conditions with minimal supervision.
  • Exposure to both product management and technical aspects of Salesforce.
Full Job Description
Job Title :Salesforce Techno-Functional Analyst

Overview / Summary

The team is seeking a techno-functional resource to support Salesforce platform enhancements through product management, business analysis, configuration, and project delivery. This role serves as a bridge between business stakeholders and technology partners, owning initiatives end-to-end from discovery through implementation. The resource should be highly self-directed and comfortable operating in ambiguity with limited day-to-day direction.

Key Responsibilities
  • Intake and validate business problems.
  • Conduct stakeholder discovery sessions.
  • Define requirements.
  • Create solution options.
  • Work with architecture and IT partners.
  • Perform Salesforce configuration directly.
  • Perform non-code Salesforce platform changes.
  • Manage workflows, layouts, and configurations.
  • Manage implementation activities.
  • Support testing and deployment.
  • Coordinate training and rollout activities.
  • Operate within established governance and architecture standards.
  • Create and maintain Business Requirements Documents (BRDs).
  • Create and maintain Functional Requirements Documents (FRDs).
  • Maintain configuration documentation.
  • Maintain testing documentation.
  • Document decision rationale and traceability.

Key Systems
  • Primary: Salesforce
  • Supporting: Jira, SDLC-related tooling and processes

Required Qualifications
  • Salesforce administration and configuration experience.
  • Product management experience.
  • Project management experience.
  • Business analysis experience.
  • SDLC experience.
  • Requirements documentation experience.
  • Stakeholder management experience.
  • Highly self-directed working style.
  • Ability to operate effectively in ambiguity.
  • Ability to work with limited day-to-day direction.
  • Strong professional maturity.
  • Ability to independently drive work to completion.

#LI-SB1 #Hiring #Salesforce #SalesforceAdmin #BusinessAnalysis #TechnoFunctional

About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Information Technology
Founded
1990
NASDAQ
HTCKF
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at HTC Global Services

More Enterprise Technology Jobs

Find similar Salesforce Product Platform lead jobs:

NationwideFrisco, TX