Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Salesforce Marketing and Sales team you’ll lead the creation and implementation of impactful Salesforce Marketing Cloud solutions. As a Senior Associate you’ll analyze complex problems, mentor others, and maintain rigorous standards. You’ll focus on building client relationships, developing a deeper understanding of the business context, and navigating increasingly complex situations to deliver exceptional work and grow your personal brand and technical knowledge.

Responsibilities

- Lead the development and execution of Salesforce Marketing Cloud solutions
- Analyze and resolve complex issues within client engagements
- Mentor and guide junior team members to enhance their skills
- Build and nurture enduring client relationships
- Develop a thorough understanding of the business environment
- Navigate and manage intricate project scenarios effectively
- Maintain elevated standards of quality and professionalism
- Enhance personal brand and technical knowledge through continuous learning

What You Must Have

- Bachelor's Degree
- 3 years of experience

What Sets You Apart

- Bachelor Degree in Computer and Information Science, Management Information Systems, Marketing, Business Administration/Management preferred
- One or more of the following Salesforce certifications or accreditations: Salesforce Administrator, Marketing Cloud Engagement/Exact Target, Marketing Cloud Account Engagement/Pardot, Data Cloud, Personalization/Einstein Personalization, and Marketing Cloud Intelligence/Datorama
- Working with salesforce platform on configuration, customization (Lightning Components, Apex, Visualforce, SOQL, etc), integration, security, administration and other core features
- Defining and delivering scalable technical solution architecture and integrated solution involving different Salesforce Marketing Cloud
- Demonstrating proven ability to work with the Business Architect and/or Business Analyst to translate the customer requirements into a working solution
- Presenting overviews of the Salesforce Marketing Cloud architecture and integration capabilities
- Demonstrating an understanding of integrations with third party systems through a variety integration patterns and Salesforce capabilities (Soap, Rest, Platform Events, Streaming APIs, etc)
- Managing and communicating with the development team to design and implement solutions with a focus on adhering to industry leading practices and code quality techniques
- Producing deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously
- Demonstrating a broad understanding of enterprise applications to which Salesforce.com is commonly integrated to enable end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications)

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance