NeuraFlash

Salesforce Manager, AI & Agentforce Delivery

NeuraFlash • $110K — $130K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years delivering technology solutions, preferably with Agentforce or generative AI platforms
  • 2+ years managing or mentoring delivery team members
  • Proven ability to juggle client delivery work with leadership duties
  • Experienced in giving performance feedback and managing career conversations
  • Familiarity with hiring processes for technical roles and conducting interviews
  • Strong communication skills for technical and managerial discussions

Responsibilities

  • Deliver hands-on client project work while staying current with Agentforce practices
  • Lead comprehensive project technical solution design and automation efforts
  • Innovate automated agents to enhance business outcomes
  • Manage a team of architects, consultants, and developers
  • Mentor team members, provide performance feedback, and guide career growth
  • Forecast staffing needs and coordinate with operations leadership
  • Lead solution design reviews for quality consistency

Benefits

  • Flexible work arrangement with options for remote or HQ-based work
  • Up to 25% travel for client projects and company events
  • Cultural emphasis on trust and work-life balance
  • Encouragement of employee feedback and collaboration
  • Fun team events and celebrations to build camaraderie
Full Job Description


As a Manager, AI & Agentforce Delivery, you will lead a team of delivery professionals who design and build Agentforce and AI-powered solutions for our clients. You'll balance hands-on project delivery with people leadership: staying close to client work as an individual contributor while managing, mentoring, and growing the teammates who report to you.

You will have the opportunity to:
  • Deliver hands-on client project work as an individual contributor, staying current with Agentforce and Salesforce delivery practices
  • Lead and own complete project technical solution design, including designing and understanding agentic topics, instructions, actions with corresponding automation/code, agent deployment methods, and supporting data structures
  • Explore the limits and push the boundaries of automated agents, finding novel solutions to drive business outcomes
  • Manage a team of Experience Architects, Technical Architects, Consultants, Developers, and/or similar technical delivery roles
  • Provide mentorship, career guidance, and regular performance feedback, including corrective action when necessary
  • Own forecasting and staffing input for your team, in partnership with delivery and operations leadership
  • Coordinate and lead solution design reviews to maintain quality and consistency across client engagements
  • Author content for, and help facilitate, enablement workshops and office hours
  • Participate in and help lead skill-based guilds that foster knowledge sharing
  • Support hiring by conducting interviews and helping update interview materials
  • Champion NeuraFlash delivery standards and best practices across your team and accounts
  • Travel up to 25% for customer projects and company events
Required Qualifications:
  • 5+ years of hands-on experience delivering technology solutions, including experience with Agentforce or other generative AI-driven platforms
  • 2+ years of experience managing or mentoring delivery team members such as architects, developers, and consultants
  • Demonstrated ability to balance billable client delivery work with team leadership responsibilities
  • Experience giving performance feedback, holding career development conversations, and managing corrective action processes
  • Experience participating in hiring for technical roles, including conducting interviews
  • Strong communication skills, comfortable moving between technical delivery conversations and people-management conversations
Preferred Skills:
  • Experience designing or facilitating enablement content (workshops, office hours, guilds)
  • Certifications relevant to architect-level roles
  • Experience forecasting and managing staffing/resourcing for a technical team
  • Prior experience specifically delivering Agentforce projects
  • Familiarity with multiple foundational LLMs, prompt engineering frameworks, and AI orchestration tools
  • Understanding of enterprise AI integrations, RAG architecture, and fine-tuning strategies
What can you expect in the interview process?
  • Recruiter screen (phone) - 30 minutes
  • Peer interview (Video) - 45 minutes
  • Panel interview with real-time exercise (Video) - 60 minutes, covering both a hands-on architecture exercise and management scenario discussion
  • Leadership interview (Video) - 45 minutes


What's it like to be a part of NeuraFlash, Part of Accenture?
  • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team.
  • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
  • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
  • Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
  • Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.

About NeuraFlash

NeuraFlash is focused on the development of Salesforce platforms with the use of artificial intelligence solutions. Its services includes consulting, user experience design and implementation, and other product development services. NeuraFlash offers implementation and integration services for Sales Cloud, Service Cloud, Field Service Lightning, Community Cloud, Intelligent Web Chat with Live Agent, 2-way SMS with LiveMessage, and Salesforce Einstein. NeuraFlash was founded by Brett Chisholm and is based in Boston, Massachusetts.

NeuraFlash Careers

Joining NeuraFlash offers a unique opportunity to be part of a dynamic team of professionals dedicated to innovation and excellence in the tech industry. NeuraFlash stands as a beacon of growth and leadership, providing unparalleled job opportunities in a company that values diversity and fosters a culture of professional development.

Explore Career Opportunities

NeuraFlash is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From technical roles to marketing and sales, NeuraFlash is looking for passionate, curious, and innovative individuals ready to drive change and lead in the digital era.

Internship Programs

NeuraFlash's internship programs offer a robust platform for students and recent graduates to gain hands-on experience, enhance their skills, and understand the nuances of the tech industry. Interns at NeuraFlash are integral to the team, working on real projects that impact the company and its clients.

Professional Growth and Development

NeuraFlash is committed to the professional growth of its employees. The company offers comprehensive benefits and resources for career advancement, including professional development courses, leadership training, and certification programs. Employees at NeuraFlash enjoy the support and tools they need to advance their careers and expand their expertise.

Diversity and Inclusion

At NeuraFlash, diversity is more than just a policy; it's an integral part of the company's identity. Through diversity training and inclusive hiring practices, NeuraFlash ensures a workplace where everyone’s voice is heard and valued. This commitment to diversity fuels innovation and creativity within the team.

Networking and Community

NeuraFlash encourages its team members to engage in networking opportunities that enhance their professional relationships and career trajectories. The company hosts regular events and workshops that allow employees to connect with industry leaders and peers.

Benefits and Culture

NeuraFlash is known for its vibrant culture and comprehensive benefits package designed to support the well-being and satisfaction of its team members. Benefits at NeuraFlash include health, dental, and vision insurance, as well as flexible working conditions that help maintain a healthy work-life balance.

Applying for a Position

To apply for a position at NeuraFlash, candidates should prepare their resume to highlight relevant experience and skills. The interview process at NeuraFlash is designed to assess not only technical abilities but also cultural fit and alignment with the company’s values. Interested candidates can explore open positions and submit their applications through the NeuraFlash Jobs portal.

Stay Connected with NeuraFlash Careers

Keep up to date with the latest from NeuraFlash by following the Careers Blog. Gain insights from insiders, stay informed about new job opportunities, and get tips for your next interview or networking event.

Join NeuraFlash

Discover the exciting and rewarding career opportunities at NeuraFlash. Search for open positions that match your skills and interests, and join a team that is shaping the future of technology.

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READ CAREERS BLOG

Learn more about NeuraFlash
Size
251 employees
Industry
Information Technology
* Ladders Estimates

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