Description:The Salesforce Health Cloud Developer II designs, develops, tests, documents, implements, and supports Salesforce Health Cloud solutions. This role delivers application customizations, integrates third-party software and enterprise systems, partners with the Salesforce Health Cloud Administrator and cross-functional teams, monitors critical workflows, and resolves or escalates issues as needed.
What You Will Do:- Evaluate, support, and test vendor-supplied software; assess compatibility, install upgrades and patches, and troubleshoot technical issues.
- Research available modules and develop a strong understanding of the business processes and user functions they support, including how modules connect and affect one another.
- Help design user interfaces and workflows based on business needs.
- Analyze, design, and develop code for system interfaces and data integration services using Salesforce APIs.
- Convert logical designs into efficient program code; review and revise applications to meet new requirements and participate in code reviews with lead or senior developers.
- Provide day-to-day support to functional users, debug system issues, and build knowledge of user workflows to improve application development and support.
- Coordinate across departments to support application performance and communicate the impact of upgrades, fixes, and process changes.
- Develop test plans with guidance from a lead developer, prepare test data, execute program and system testing, evaluate defects, and revise code.
- Create and maintain technical reports, instructional materials, system design documents, and program documentation.
- Assist with escalated trouble tickets, reporting, event-call monitoring, and first-level responses; document change-control activities.
- Participate in project status meetings and work within Agile Scrum and test-driven development practices, including user stories, sprint planning, and retrospectives.
- Participate in on-call support, including occasional weekend or nighttime work for implementations, and perform other duties as assigned.
You Will Be Successful If:- You apply sound application programming, systems analysis, and business problem-solving methods to deliver reliable solutions.
- You collaborate effectively, influence others positively, and build commitment across technical and business teams.
- You solve problems through systematic analysis and sound judgment while maintaining a realistic understanding of relevant issues.
- You organize people and tasks, adapt to changing priorities, learn systems quickly, and remain detail-oriented within time and resource constraints.
- You manage multiple deadlines and requirements in a high-volume, fast-paced environment while maintaining focus and control of workflow.
- You develop creative solutions, view change constructively, and adapt with resilience and a mature problem-solving approach.
- You communicate clearly, listen critically, adjust to different audiences, and demonstrate a strong commitment to established policies and procedures.
What You Will Bring:- Bachelor's degree in Business Administration, Computer Science, Mathematics, Engineering, or a related field with coursework in programming and database systems, or equivalent experience.
- U.S. citizenship and the ability to receive a favorable interim and final adjudicated Department of Defense background investigation.
- 3+ years of general application development and support experience.
- 1+ year of hands-on Salesforce Health Cloud experience.
- 1+ year of experience with a Salesforce DevOps toolset and CI/CD practices.
- Experience with JavaScript, Salesforce Flows, Apex, Lightning Web Components, Visualforce, SOAP, and REST.
- Experience working in an Agile environment using Jira or a similar solution.
- Experience communicating with both technical and business audiences.
Preferred:
- 4+ years of general application development and support experience.
- 2+ years of Salesforce Health Cloud experience.
- 2+ years of experience with a Salesforce DevOps toolset and CI/CD practices.
- Salesforce Platform App Builder, Platform Developer I, and/or Platform Developer II certification.
- Experience with the Aura framework and OmniScript.
- Strong written and verbal communication skills.
- Technical experience with healthcare systems or government contract systems.
- Experience with Salesforce Lightning Web Components and Einstein Analytics.
