Salesforce Developer (Sales cloud & Service Cloud)

Webhelp$92K — $105K *
Omaha, NE 68179In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of Salesforce experience
  • Strong experience in Salesforce administration and development
  • Familiarity with multiple Salesforce clouds: Sales, Service, Experience, Marketing
  • Relevant Salesforce certifications: Platform Developer I/II, Administrator, App Builder
  • Excellent communication skills, both written and verbal
  • Proven track record of zero-defect production releases

Responsibilities

  • Design, develop, and maintain custom Salesforce applications using Apex and Lightning Web Components
  • Administer and configure Salesforce orgs, including profiles and roles across various clouds
  • Build and maintain Flow automations and SOQL queries based on business requirements
  • Architect and manage API integrations across multi-org environments
  • Apply Salesforce security best practices and performance optimization techniques
  • Collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders
  • Drive a culture of delivery quality with a focus on first-time-right outcomes

Benefits

  • Medical, dental, and vision insurance
  • Comprehensive employee assistance program
  • 401(k) retirement plan
  • Paid time off and holidays
Full Job Description

Job Title:

Salesforce Developer (Sales cloud & Service Cloud)

Job Description

Role: Senior Salesforce Developer (Sales Cloud & Service Cloud)

Location: Omaha, NE (Onsite- 5 days a week)

Overview

  • We are looking for aSalesforce resourcefor anonsite role at Omaha, NE.

  • The ideal candidate should have strong experience in bothSalesforce administrationanddevelopment, along with exposure to multiple Salesforce clouds (Sales, Service, Experience, and Marketing Clouds).

Key Responsibilities

  • 5-8 years of Salesforce experience

  • Design, develop, and maintain custom Salesforce applications using Apex (Triggers, Batch, Queueable) and Lightning Web Components (LWC).

  • Administer and configure Salesforce orgs across Sales, Service, Experience, and Marketing Clouds - including profiles, roles, sharing rules, and permission sets.

  • Build and maintain Flow automations, SOQL queries, and process automations aligned to business requirements.

  • Architect and manage API integrations and event-driven architectures across multi-org environments.

  • Apply Salesforce security model best practices including OWD, role hierarchies, profiles, and sharing settings.

  • Optimize performance through governor limit awareness, query tuning, and scalable data modeling.

  • Own delivery quality 94 drive a first-time-right culture with zero defects in production.

  • Collaborate cross-functionally and communicate technical concepts clearly to non-technical stakeholders.

  • Experience with enterprise integrations and data platforms such as Snowflake is a plus.

  • Familiarity with AI capabilities, agentic frameworks, or Einstein features within Salesforce is a plus.

Certifications: (Preferred)

  • Salesforce Platform Developer I

  • Salesforce Platform Developer II

  • Salesforce Administrator

  • Salesforce App Builder

Qualifications:

  • Very strong Salesforce fundamentals across both development and core administration.

  • Demonstrated experience across multiple Salesforce clouds - Sales, Service, Experience, and Marketing.

  • Relevant Salesforce certifications (Platform Dev I/II, Admin, App Builder).

  • Excellent written and verbal communication skills.

  • Strong delivery culture with a track record of first-time-right, zero-defect production releases.

  • Interest or exposure to emerging AI and agentic technologies is a plus.

The base salary range for this position is $92,250 - $105,057, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

#LI-Onsite

#Omaha

#Nebraska

Location:

USA, NE, Work-at-Home

Language Requirements:

Time Type:

Full time


Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

About Webhelp

Webhelp Careers

Joining Webhelp presents a prime opportunity to be part of a diverse team of professionals, where innovation and leadership in the customer experience industry are redefined daily. Webhelp stands as a beacon of growth and professional development, offering a plethora of job opportunities across various sectors.

Work You’ll Do

At Webhelp, the focus is on empowering employees to master their career paths with robust support systems and resources. The company fosters a culture where skill development and leadership are paramount, ensuring that every team member can thrive in their chosen career trajectory.

Explore Job Opportunities and Growth

Webhelp is dedicated to providing a dynamic work environment with ample opportunities for professional growth through job positions in multiple disciplines. Whether looking for an entry-level position or a more senior role, Webhelp offers a path that caters to diverse career aspirations and skills.

Internship Programs

Start with a solid foundation through Webhelp’s internship programs. These positions are designed to offer real-world experience in a nurturing environment, preparing interns for full-time employment with hands-on learning and networking opportunities.

Innovative Work Environment

Innovation is at the core of Webhelp’s operations, driving the company to stay ahead in providing cutting-edge solutions for customer engagement and support. Employees at Webhelp are encouraged to bring fresh ideas to the table, fostering an environment where creativity and innovation are rewarded.

Diversity and Inclusion

Webhelp is committed to creating a workplace that reflects the diversity of the communities it serves. The company’s diversity training ensures that all employees feel valued and understood, contributing to a richer, more inclusive workplace.

Benefits and Culture

The benefits at Webhelp go beyond traditional employment perks. Employees enjoy a supportive and inclusive culture, comprehensive health benefits, and programs designed to promote work-life balance. This supportive environment ensures that every team member’s well-being is a priority.

Leadership and Professional Development

Leadership at Webhelp is about inspiring and facilitating growth. With access to cutting-edge training and development programs, employees are equipped to take on leadership roles, driving the company and their careers forward.

Career Advancement

Webhelp believes in nurturing talent from within. Career advancement is a key focus, with numerous employees rising through the ranks to take on more significant challenges and leadership roles. The company supports career progression through continuous learning and development opportunities.

Join the Team

Webhelp is continuously hiring, searching for passionate, curious, and innovative team players. Explore open positions that match your skills and interests on the Webhelp careers page.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights from Webhelp professionals. These resources are invaluable for those looking to enhance their career trajectory and stay ahead in the competitive job market.

Networking and Professional Growth

At Webhelp, networking doesn’t just enhance professional growth; it’s essential to the innovative and collaborative culture. Employees are encouraged to connect, share, and leverage collective knowledge to drive personal and company success.

Prepare for Your Interview

When preparing for an interview at Webhelp, ensure your resume highlights relevant experience and skills that align with the position you are applying for. The interview process not only assesses fit but also embraces potential, looking for individuals who can contribute to and grow with the team.

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