Full Job Description
We are looking for a Salesforce Developer to join our growing team in United States
Location: US - Remote
Overview
We are seeking a Senior Salesforce Developer to lead the design, delivery, and optimization of enterprise-grade Salesforce solutions and cross-platform integrations. You will architect end-to-end solutions across SaaS, PaaS, on prem, and cloud systems; drive automation for business development and marketing; and partner with data, security, and operations teams to deliver secure, scalable, and measurable outcomes. Experience in a law firm or professional services environment is strongly preferred.
Key Responsibilities
Solution Design and Architecture
- Define, design, and implement end-to-end solution architectures spanning Salesforce and adjacent SaaS/PaaS/on prem/cloud systems.
- Build and maintain integrations between internal and external platforms using APIs, ETL/ELT, and message-based patterns.
- Develop high-quality Salesforce components (Apex classes, triggers, Visualforce, Lightning Web Components), automation (Flows), and admin configurations.
- Establish non-functional requirements (scalability, performance, reliability) and align solutions with enterprise architecture standards.
Business Development and Marketing Enablement
- Integrate Salesforce CRM with business intelligence tools, legal platforms, marketing automation, and financial systems to drive automation and efficiency.
- Build trend analyses and advanced reports for departments, practices, and industry groups to inform BD and marketing strategies.
- Collaborate with communications and events teams to measure campaign performance and identify optimization opportunities.
- Develop and maintain real-time dashboards and scorecards for key BD and marketing KPIs.
Data Management and Integration
- Design and operate ETL/ELT pipelines to ingest data from marketing platforms, firm data lakes, and external sources.
- Perform Salesforce administrative tasks including audits, governance, health checks, data quality, and Flow/automation development.
- Partner with KM/Data teams to define authoritative sources, data models, governed taxonomies/metadata, and search/indexing strategies.
Project Management and Operations
- Define acceptance criteria, test plans, and drive UAT, release cutovers, change management, and user adoption.
- Create and maintain solution runbooks, support models, and knowledge transfer artifacts for IT operations.
- Lead cross-functional delivery, manage stakeholder expectations, and track business value and adoption metrics.
Security and Compliance
- Embed least-privilege access, ethical walls, client confidentiality, data residency, and retention requirements in every design.
- Align with firm policies and client outside counsel guidelines; partner with InfoSec on threat modeling, DLP, MDM, device posture, and vendor risk.
- Implement SSO/MFA, secrets management, encryption, logging/monitoring, and audit trails across solutions.
Qualifications
- Bachelor's degree in a technical field (Computer Science, Data Science, Engineering or similar); advanced degree or additional study/experience in a related field (business, management, operations, data science, machine learning, AI) is a plus.
- 8-12+ years in enterprise application architecture/solution design with 4+ years leading cross-functional delivery.
- Demonstrated success delivering complex, integrated business solutions in a law firm or adjacent professional services environment.
- Strong understanding of legal business processes (client/matter intake, conflicts/ethical walls, time & billing, pricing, DMS/KM, marketing/CRM, HR/PD).
- Hands-on experience with legal/professional services technologies and CRM/marketing platforms (Salesforce, Pardot, Marketo, Introhive, Foundation, Aderant).
- Proficiency in integration, databases, and BI (APIs, SQL, Excel, Power BI, Tableau, Foundation, Intapp, Smartsheet, Microsoft Fabric).
- Excellent communication and stakeholder management; ability to translate technical concepts for non-technical leaders.
- Strong analytical skills with the ability to turn complex data into actionable insights.
Technical Expertise
- Salesforce Development/Admin: Apex, Visualforce, LWC, Flows, integration patterns, security model, packaging, release management.
- Cloud & Identity: Microsoft 365/Entra ID (AAD), Azure (App Services, Functions, Storage, SQL, Key Vault), conditional access.
- Content & Collaboration: SharePoint/Teams/Viva, intranet/portal patterns, document automation, e-signature workflows.
- Legal Systems (familiarity): NetDocuments; Intapp (Conflicts/Intake/Time); Aderant or Elite 3E; InterAction/CRM; Salesforce/CRM; records/ERM; eDiscovery.
- Integration & Data: API design, message queues, ETL/ELT, data modeling, metadata/taxonomy, search indexing.
- Dev Practices: CI/CD (Azure DevOps/GitHub), Terraform, test automation, versioning, feature flags.
- Security & Compliance: SSO/MFA, secrets management, encryption, DLP/IRM, logging/monitoring, audit trails.
Core Competencies
- Systems thinking: anticipates downstream impacts and optimizes end-to-end.
- Communication: distills complexity into clear options, trade-offs, and recommendations.
- Influence without authority: guides cross-functional teams and builds trust with partners and vendors.
- Bias to value: ships iteratively with measurable business outcomes and adoption.
Preferred Certifications
- Salesforce Platform Developer I/II, Salesforce Administrator, Salesforce App Builder.
- Marketing Cloud, Pardot, or Tableau certifications.
- Azure certifications (e.g., AZ-204, AZ-305) or relevant security certifications are a plus.
Success Measures
- On-time delivery of roadmap initiatives with measurable business value.
- Increased automation and reduced manual effort across BD/Marketing and adjacent functions.
- Improved data quality, reporting accuracy, and time-to-insight.
- Adherence to security/compliance requirements with no critical audit findings.
- High stakeholder satisfaction and user adoption of delivered capabilities.
Benefits