Leidos QTC Health Services is seeking a Salesforce Mid to Senior Developer on our Salesforce Engineering team. You will lead hands-on development, configuration, and integration of Salesforce solutions across Health Cloud, Service Cloud, Experience Cloud, and related enterprise platforms-building custom components, developing APIs, integrating third-party systems, and leveraging Agentforce and Data Cloud to modernize contact center capabilities and enable EHR interoperability that enhances the patient and provider experience.

Primary Responsibilities:

Salesforce Development & Configuration

• Design, develop, and maintain custom Apex classes, triggers, Lightning Web Components (LWCs), and Flows
• Build Experience Cloud portals in LWR and customize solutions for patient, provider, and partner experiences
• Develop Agentforce-powered automations and Data Cloud integrations for unified data access and intelligent workflows
• Configure Salesforce Health Cloud, Service Cloud, and Experience Cloud to meet evolving business requirements
• Support contact center modernization by integrating Salesforce with AWS Connect and Service Cloud Voice

Integrations & Data Management

• Develop and maintain API-driven integrations between Salesforce, AWS services (S3, Redshift, Lambda, SQL databases), and other enterprise systems
• Implement secure EHR interoperability using FHIR APIs, HL7 messaging, and healthcare data exchange patterns
• Collaborate with data teams to leverage Salesforce Data Cloud for real-time analytics and unified patient data

Testing, Deployment & Governance

• Participate in unit, integration, and user acceptance testing to ensure high-quality deliverables
• Work with DevOps teams to manage CI/CD pipelines, source control, and deployment processes
• Maintain compliance with enterprise coding standards, HIPAA regulations, and platform governance policies

Collaboration & Stakeholder Engagement

• Partner with solution architects, business analysts, and UX designers to refine technical requirements and translate them into Salesforce solutions
• Work closely with clinical, operational, and IT teams to ensure solutions meet patient and provider experience goals
• Provide technical input during design workshops, sprint planning, and release reviews

AI & Emerging Technologies

• Contribute to the implementation of generative and agentic AI solutions using Salesforce Agentforce, Claude, and AWS-native services
• Explore opportunities to optimize workflows, case resolution, and personalization through AI-driven automation

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field (additional experience may substitute for degree)
• 5+ years of Software development experience preferably in Salesforce development experience and preferably in healthcare or enterprise environments
• Proven expertise in Salesforce Health Cloud, Service Cloud, and Experience Cloud
• Hands-on development and configuration experience with Apex classes/triggers, Omnistudio, Lightning Web Components (LWCs), Flow and automation tools, Agentforce, and Data Cloud integrations
• Experience building Experience Cloud portals for patients, providers, or partner ecosystems
• Proficiency designing API-based integrations with AWS services and external systems
• Exposure to implementing generative and agentic AI capabilities in Salesforce solutions
• Salesforce certifications required (e.g., Platform Developer I/II, Experience Cloud Consultant, Health Cloud Specialist)
• Experience with Salesforce DevOps tools such as Flosum, Copado, or SFDX/Jenkins

Preferred Qualifications:

• Knowledge of EHR integration patterns (FHIR, HL7, Epic, Cerner) and secure healthcare data exchange

Compensation and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations.