Job Family:SAAS/PAAS/Cloud Application Development
Travel Required:None
Clearance Required:None
What You Will Do:Guidehouse is seeking a
Salesforce Developer to support implementation teams, break/fix operations and incremental enhancements for an existing Salesforce org. This role focuses on hands-on troubleshooting, root-cause remediation, and delivery of targeted enhancements that maintain platform stability while improving user experience. The ideal candidate is comfortable working in a production support environment, balancing urgent issue resolution with a steady flow of enhancement work, and collaborating closely with Business Analysts, Administrators, and Architects to deliver reliable, well-governed solutions.
Break/Fix (Production Support)
- Serve as a hands-on technical resource for Salesforce production issues, including defects, data integrity problems, automation failures, permissions issues, and integration errors.
- Analyze and troubleshoot issues across Salesforce configuration and custom code, including Apex, Flows, Lightning components, and integrations.
- Perform root-cause analysis (RCA) by reviewing logs, debug output, data models, automation logic, and integration behavior.
- Implement fixes using configuration or code changes, following established development standards and change control processes.
- Validate fixes in lower environments and support controlled deployment to production.
- Provide clear technical documentation of issues, root causes, and implemented resolutions.
- Partner with Business Analysts and stakeholders to communicate impacts, timelines, and resolution outcomes.
Enhancements (Backlog Support)
- Develop incremental enhancements based on well-defined user stories and acceptance criteria.
- Collaborate with Business Analysts and Solution Architects to refine technical approaches that align with existing platform patterns.
- Implement enhancements using Salesforce best practices, minimizing risk to production stability.
- Support unit testing, system testing, and UAT by resolving defects and refining solutions based on feedback.
- Assist in managing a small, steady enhancement backlog alongside production support responsibilities.
Production Stability and Governance
- Ensure all development work adheres to established SDLC, release management, security, and auditability standards-especially in public-sector or regulated environments.
- Identify recurring issues and contribute to long-term fixes that reduce technical debt and operational overhead.
- Support evaluation of Salesforce seasonal releases by identifying potential technical impacts and required mitigations.
- Promote platform reliability, maintainability, and performance through disciplined development practices.
What You Will Need:- Minimum of FOUR (4) years of experience in Salesforce
- Bachelor's degree
- US Citizenship is contractually required
- Ability to commute in the San Antonio Guidehouse Office
What Would Be Nice To Have:- Design and implementation of real-time and batch integration with Salesforce and other legacy systems using REST / SOAP and Bulk APIs or Any Tool/ESB (Informatica/MuleSoft/Cast-Iron).
- Expert level knowledge in Apex Programming, Webservices, Flows, VF Pages, and strong expertise on building complex LWCs, leveraging JavaScript, CSS, and Aura framework
- Expert-level experience in REST, SOAP, Bulk API, and hands-on experience in designing and developing complex integrations between Salesforce and third-party applications
- Experience in "Big 4" or equivalent established consulting firm and/or Salesforce Platinum partner is highly desired
- Salesforce Platform Developer II certification is preferred
- Experience with public sector clients preferred
- Experience with Agile or Hybrid-Agile methodology
- Omnistudio experience preferred
- Complement hands-on experience with front-end languages and backend tools for web engineering (Apex, Triggers, Data loader, Visualforce, Lightning Framework, API's JavaScript APIs, HTML5, and CSS).
- Understanding of Salesforce object model, governor limits, and best practices
- Demonstrable experience in at least one of: Public Sector Solutions, Agentforce, Omnistuidio, Box, and Mulesoft is highly desired
What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Group Term Life and Travel Assistance
- Voluntary Life and AD&D Insurance
- Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
- Transit and Parking Commuter Benefits
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Care.com annual membership
- Employee Assistance Program
- Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
- Position may be eligible for a discretionary variable incentive bonus
