Tata Consultancy Services

Salesforce Data 360 Architect

Tata Consultancy Services$110K — $125K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 10 years of experience with Salesforce Data Cloud and Data 360.
  • Proven track record in Customer Data Platforms (CDPs).
  • Strong understanding of ETL/ELT processes, SQL, and data modeling.
  • Deep knowledge of Salesforce Sales, Service, and Marketing Cloud architecture.
  • Ability to analyze complex datasets for actionable business solutions.

Responsibilities

  • Design and manage unified customer data profiles in Salesforce Data Cloud.
  • Connect external data sources and Salesforce Clouds through integration ingestion.
  • Create identity resolution rules for a comprehensive 360-degree customer view.
  • Develop insights, segments, and activate data for tailored marketing and service uses.
  • Ensure data accuracy, security, and compliance with governance standards.
  • Lead technical implementations and troubleshoot data flow issues.

Benefits

  • Comprehensive healthcare coverage including medical, dental, and vision.
  • Opportunity for professional development and certifications.
  • Flexible work arrangements to support work-life balance.
Full Job Description
Salesforce Data 360 Architect

Must Have Technical/Functional Skills

Primary Skill: Salesforce Data 360.

Secondary: Salesforce Data Cloud.

Experience: Minimum 10 years

Roles & Responsibilities

A Salesforce Data Cloud (Data 360) professional designs, implements, and manages unified customer data profiles by connecting disparate data sources into Salesforce. Responsibilities include building data streams, modeling data, implementing identity resolution, and enabling real-time, AI-driven segmentation and activation across Sales, Service, and Marketing Clouds.

Key Responsibilities

Data Architecture Modeling Design Data Lake Objects (DLOs) and Data Model Objects (DMOs) within Data Cloud.

Integration Ingestion Connect external data sources (AWS, Azure, APIs, MuleSoft) and Salesforce Clouds using connectors.

Identity Resolution Create rules to unify customer data into a single, comprehensive 360-degree view.

Segmentation Activation Develop actionable insights, segments, and activate data for personalized marketing and service use cases.

Data Governance Quality Ensure data accuracy, security, and compliance (e.g., HIPAA).

Technical Leadership Lead implementation, troubleshoot data flows, and guide stakeholders on best practices.

Required Skills Qualifications

Experience Proven experience with Salesforce Data Cloud, Data 360, or Customer Data Platforms (CDPs).

Technical Skills Strong understanding of ETLELT concepts, SQL, data modeling, APIs, and data mapping.

Salesforce Ecosystem Deep knowledge of Salesforce SalesServiceMarketing Cloud architecture.

Analytical Skills Ability to analyze complex data sets and translate them into business solutions.

Common Job Titles

Salesforce Data Cloud Engineer

Salesforce Data Cloud Architect

Data Cloud Consultant

Salesforce Data 360 Product Manager

Data Cloud Solutions Engineer (Pre-Sales)

Salary Range- $110,000-$125,000 a year

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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