Salesforce Business Analyst

JWay Group

$80K — $110K *
US-AnywhereRemote in Oregon, US
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Functional expertise in Sales Cloud, Service Cloud, and Quote to Cash processes.
  • Experience as a business analyst in Salesforce implementations, specifically Sales and Service Cloud.
  • Familiarity with Salesforce platform capabilities and configurations.
  • Strong communication, analytical, and problem-solving skills.
  • Possession of a personal computer and high-speed internet connection.

Responsibilities

  • Gather, analyze, and document business requirements and processes.
  • Review business requirements with stakeholders and customers.
  • Serve as the primary contact for customers throughout the project.
  • Coordinate deliverables with onsite and offshore teams.
  • Work with stakeholders across phases from requirements to design and build.
  • Provide solution demos to customers.
  • Perform hands-on configuration of Salesforce solutions.
  • Coordinate quality assurance, user acceptance testing, and go-live activities.

Benefits

  • Work-life integration.
  • Remote work opportunities.
  • Flexible work schedules.
  • Opportunities for learning and career growth.
Full Job Description
Salesforce Business Analyst

JWay Group is looking for passionate and talented Business Analysts with experience in Sales Cloud and Services Cloud and Sales process. responsible for gathering, documenting, reviewing the requirements and performing hands-on configuration activities, and providing demos to the customer.
Required Skills/Experience
  • Functional Expertise in sales cloud, Service Cloud and Quote to Cash Processes that include Sales Processes, Product Modelling Techniques, Pricing, and Discounting Models, Quote, Order and Renewal Processes.
  • Experience working as a business analyst in Sales and Service cloud and salesforce CPQ Implementations that are either custom or based on industry-standard tools.
  • Experience in Salesforce Platform and comfortable with the platform capabilities.
  • Excellent Communication, Analytical, and Problem Solving Skills.
      • Note: Expertise in configuring any Industry-standard CPQ tool or custom solution (Salesforce CPQ, Oracle CPQ/Big Machines, Calliduscloud, etc...) will be a plus.
  • Has a working laptop/desktop and high-speed internet connection.

Responsibilities
  • Gather, Analyse and Document Business Requirements, Use cases, and Business Processes.
  • Review the Business Requirements with different stakeholders including customers.
  • Act as a single point of contact for the customer throughout the Project.
  • Coordinate with Onsite and Offshore teams to track the deliverables.
  • Coordinate with different stakeholders like Customer in Requirements Phase, Solution Architect in Design Phase, Developers in Build Phase, etc.
  • Provide demos of the Solution to the customers.
  • Perform hands-on configuration activities.
  • Coordinate QA, UAT, and Go-Live Activities.
  • Salesforce BA

What we aim to give:
  • Work-life Intergration
  • Work-from-home Job Opportunities
  • Flexible Schedules
  • Competitive Salary
  • Opportunities for learning and career growth


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