Salesforce Architect / SME

Veracity Solutions

$135K — $160K *
US-AnywhereRemote in New Jersey, US
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Salesforce solutions and architecture
  • Experience with Omni Studio and Health Cloud is mandatory
  • Understanding of HIPAA compliance and healthcare workflows
  • Proven track record in large-scale Salesforce implementations
  • Salesforce certifications in relevant specialties are preferred
  • Pharmaceutical/Life Science industry experience is highly valued,

Responsibilities

  • Lead client consultations and workshops to design tailored Salesforce solutions
  • Implement and ensure adherence to Salesforce best practices
  • Collaborate with Core Business Architect for guidance
  • Support development teams with requirements traceability and functionalities
  • Work with QA Analysts to manage testing and address defects
  • Oversee data migrations and integrations with external systems
  • Enhance user experience for Patients and Providers via Health Cloud solutions

Benefits

  • Remote work flexibility with required travel to NJ
  • Opportunity to work in the Pharma/Lifesciences sector
  • Potential for contract extension beyond the initial 12 months
  • Access to ongoing professional development in Salesforce
  • Engagement in impactful healthcare-related projects
Full Job Description
Job Title: Salesforce Architect / SME
Location: REMOTE (Some travel may be required to travel to NJ)
Duration: 12+ Months (Possible Extension)


Pharma/Lifesciences background will be preferred/OR Trailhead Certs

Job Description:

Omni Studio & Health Cloud in mandatory for the role
  1. Agent / Service + Health Cloud: For Support Reps supporting Patients and Providers
  2. Patient / Experience + Health Cloud: For Patients engaged in therapies and treatments
  3. Seller / Sales Cloud: For Field Sales Reps supporting Providers
  4. Data Services / Data Cloud + Health Cloud + Integrations: For data migrations/externals systems integrating to Salesforce


Below is a list of the core skills we are seeking:

Consulting Expertise:
  • Ability to lead and guide client conversations and workshops
  • Design solutions to align with Salesforce best practices
  • Take direction from Core Business Architect
  • Development support for squad activities with respect to requirements traceability, functionality, etc.
  • Coordination with Squad QA Analyst for test execution & bug/defect tracking/remediation


Salesforce Expertise
  • 10+ years of hands-on experience in Salesforce solutions and technical architecture
  • Strong knowledge of Health Cloud data models
  • Experience in implementing HIPAA compliance
  • Proven expertise in large-scale Salesforce implementations
  • Salesforce Certifications: Experience Cloud, Health Cloud, OmniScript (Consultant / Developer), Sales/Service Cloud, Data Cloud, Architect, AI Specialist (a plus)


Industry Experience
  • At least 3+ year of experience in the Pharmacy or Life Sciences industry
  • Understanding of healthcare workflows, patient journeys, and compliance requirements (HIPAA, PHI data security, etc.)
  • Familiarity with Provider Networks, Claims Processing, and Patient Journeys
  • Knowledge of regulatory compliance requirements (HIPAA, PHI, GxP, CSV, etc.)


Screening Questions - Explain in detail for below questions.

Full Name:

Degree Major with University and Completion year?

Total experience as an Salesforce Architect / SME:

Total experience Salesforce solutions and technical architecture?

Total experience Omni Studio & Health Cloud?
Total experience Agent / Service + Health Cloud?

Total experience with Seller / Sales Cloud?
Total experience Data Services / Data Cloud + Health Cloud + Integrations?

Total experience healthcare workflows, patient journeys, and compliance requirements (HIPAA, PHI data security, etc.)?

Contact Number:

E mail Id:

LinkedIn Id:

Full Address (Street, City, States, Zip Code Required)

Notice period: (in weeks):

Current work authorization status:

Expected Hourly Rate?

Is it on W2 / C2C, If C2C, May I know your corporation name / Employer Details?

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