NYC Health + Hospitals

Salesforce Architect

NYC Health + Hospitals$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science or related field
  • 5 years of systems analysis and design experience
  • 2 years in a managerial or supervisory role
  • Salesforce certifications including Advanced Administrator and Service Cloud Consultant
  • Strong analytical skills and effective communication abilities

Responsibilities

  • Lead the overall Salesforce architecture and application design
  • Design secure and scalable solutions on the Salesforce platform
  • Ensure solutions meet best practices and architectural integrity
  • Document designs and best practices
  • Create CRM and workflow solutions using Salesforce and J2EE technologies
  • Oversee programming development and interface testing
  • Mentor team members on best practices and new technologies

Benefits

  • Comprehensive health benefits for full-time employees
  • Retirement savings and pension plans
  • Paid holidays and vacation days
  • Loan forgiveness programs for eligible employees
  • Tuition discounts and professional development
  • Commuter benefits programs
Full Job Description
Position Overview

The Information Technology Department is currently seeking a Salesforce Architect. The successful candidate will spearhead our efforts to adapt and utilize Salesforce, providing support to our business operations. This role involves responsibility for a broad range of critical applications built on the Salesforce platform. The Salesforce Architect will also oversee the performance and operation of the Salesforce Development team, providing management, leadership, and mentorship.

Work Shifts

9:00 A.M - 5:00 P.M

Duties & Responsibilities

  • Provide leadership in the overall Salesforce architecture, application design and development of the system.
  • Possess a deep understanding of Salesforce products, as well as the customization and development possibilities.
  • Has to architect solutions on Salesforce that are secure, scalable, and meet the business requirements.
  • Ensuring that the solution, and all customizations to the platform meet best practices.
  • Ensure architectural integrity and consistency across the entire product.
  • Knowledgeable on all Salesforce offerings, sales cloud, service cloud, force.com, etc.
  • Design documentation and best practice methodologies
  • Create & deliver, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce OmniStudio (formerly Vlocity) and J2EE technologies.
  • Has deep understanding of Salesforce Health Cloud and Vlocity Healthcare Industry
  • Working knowledge of Salesforce integration using MuleSoft
  • Overseeing the delivery of the architect solution
  • Organize the process for successful project delivery to the end users.
  • Plan and manage the application deployment using Gearset and Azure CD/CI pipeline.
  • Review Salesforce capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within Salesforce.
  • Study existing information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required.
  • Oversee programming development and testing of interfaces according to the specifications.
  • Help with on-going application maintenance.
  • Mentor team members to use best practice and new technology needs


Minimum Qualifications

  • Bachelor's Degree from an accredited college or university in Computer Science, Mathematics, Business Administration, Statistics, or a related discipline; and
  • 5 years of experience in systems analysis and design of information systems, 2 years of which must have been in a managerial or supervisory capacity
  • Minimum Salesforce Certified:
  • o Advanced Administrator
  • o Service Cloud Consultant
  • o Platform App Builder
  • o Omnistudio Consultant
  • Strong analytical skills with the ability to observe trends and able to make suggestions based on the results
  • Ability to tailor communication to multiple audiences at all levels
  • Ability to demonstrate / illustrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
  • A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
  • Experience in full cycle programming. (Experience with managing deployment of Salesforce and Omnistudio solutions across environments)

Desirable / Bonus:
  • College or University degree in Computer Science or a related discipline.
  • Additional Salesforce Certifications / Accreditations
  • Trailhead Superbadges
  • App Customization Specialist
  • Process Automation Specialist
  • Security Specialist
  • Health Cloud Specialist
  • Service Cloud Specialist

Professional Competencies
  • Operational and technical experience with development tools include but not limited to VB.NET; C#; Web Services, REST API, Angular (or similar Java script frameworks), Visual Studio (Current and Previous Versions), LINQ, Regular Expressions, XML, JSON and other tools applicable.
  • Strong understanding of Microsoft DevOps framework; Content Versioning; Agile methodology.
  • Excellent analytical and problem-solving skills.
  • Ability to understand business needs.
  • Ability to learn new software tools.
  • Ability to work independently with little supervision.
  • Excellent verbal/written communication skills; Understand policies and procedures.

#LI-Remote

#MPH50

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • Loan Forgiveness Programs for eligible employees
  • College tuition discounts and professional development opportunities
  • College Savings Program
  • Union Benefits for eligible titles
  • Multiple employee discounts programs
  • Commuter Benefits Programs

About NYC Health + Hospitals

NYC Health + Hospitals is a healthcare system that provides medical care to residents of New York City. The system was founded in 1969 and is headquartered in New York, New York. NYC Health + Hospitals has a network of hospitals, clinics, and other healthcare facilities throughout the city. The system provides a wide range of medical services, including primary care, specialty care, and emergency care. NYC Health + Hospitals is committed to providing high-quality, affordable healthcare to all New Yorkers, regardless of their ability to pay.
Learn more about NYC Health + Hospitals
Size
42,000 employees
Industry
Net Income
-$500,000
5 Year Trend
-10%
Revenue
$7 billion

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