Responsibilities

Ready to Make an Impact?

We are seeking a detail-oriented and proactive Salesforce Administrator to manage, maintain, and optimize our Salesforce Sales Cloud platform. The ideal candidate will serve as the primary point of contact for Salesforce-related needs, ensuring the system supports our client operations and sales processes efficiently while maintaining data integrity, security, and an optimal user experience.

What You'll Do

• Manage day-to-day configuration, support, maintenance, and improvement of the Salesforce Sales Cloud platform
• Handle all basic administrative functions including user account maintenance, roles, profiles, permission sets, public groups, OWD, and sharing rules
• Create and maintain fields, page layouts, record types, dashboards, and reports
• Build and maintain business process automation using Flow (Screen Flows, Record-Triggered Flows, Scheduled Flows), including migrating legacy Workflow Rules and Process Builder automations to Flow
• Perform regular data audits, deduplication, and data cleansing to maintain data quality
• Handle data management tasks including imports, exports, mass updates, and backups
• Serve as first point of contact for troubleshooting Salesforce issues, working with users to resolve problems in a timely manner
• Manage user setup, deactivation, roles, profiles, and license assignment
• Coordinate and manage system upgrades, seasonal releases, and sandbox refreshes/testing
• Evaluate new Salesforce releases and AppExchange applications, and make recommendations for adoption where appropriate
• Support and administer integrations with third-party sales tools (e.g., HubSpot, LeanData, ZoomInfo, Sales Navigator, Form Assembly)
• Assist in training new users and grow the Salesforce skill set across the organization
• Document processes, workflows, and system configurations to support knowledge sharing
• Collaborate with stakeholders across Sales, Marketing, and Customer Success to gather requirements and translate business needs into scalable Salesforce solutions
• Ensure compliance with data governance, security, and privacy policies
• Manage AppExchange application implementations and integrations

What You Bring to Our Team

• Minimum 3 years of hands-on Salesforce Administration experience
• Salesforce Certified Administrator credential required
• Bachelor's degree in Business, Information Systems, Computer Science, or related field preferred (or equivalent practical experience)

• Strong understanding of Salesforce architecture, data model, and best practices
• Proficiency with Flow (required) — must be comfortable building and maintaining Screen Flows, Record-Triggered Flows, and Scheduled Flows to support sales process automation
• Working knowledge of Validation Rules and Approval Processes
• Experience with reports, dashboards, and data visualization
• Strong familiarity with Sales Cloud (pipeline management, opportunity/lead processes, forecasting)
• Experience with data management tools (Data Loader, Data Import Wizard)
• Understanding of security models (roles, profiles, permission sets, sharing rules)

• Familiarity with third-party sales tech platforms such as HubSpot, LeanData, ZoomInfo, or Sales Navigator
• Experience with Salesforce Einstein / AI features (Einstein Lead Scoring, Einstein Activity Capture, Sales AI, etc.)
• Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) a plus
• Experience with AppExchange app evaluation and implementation
• Basic understanding of Apex and Visualforce (not required, but a plus)
• Experience with change management and release processes (sandboxes, deployment tools)

• Strong analytical and problem-solving abilities
• Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders
• Highly organized with strong attention to detail
• Ability to manage multiple priorities and work independently

Benefits

The Highlights:

• Competitive base salary and benefits effective day one
• Comprehensive medical and dental through our own health solutions (yes, we use what we build)
• Unlimited PTOrest and recharge time is non-negotiable
• Mental health support, retirement planning, and financial protection
• Professional development with clear career progression and learning budgets
• Mission-driven culture where diverse perspectives drive real impact on people's health

Want the full picture?Visitpersonifyhealthbenefits.comto explore our complete benefits package, wellness programs, and other employee perks.

Compensation: This position offers a base salary range of $105,000 - $110,000, depending on location, skills, and experience. You're eligible for our full benefits package starting day one.