The roleMaintainX is scaling - Series D momentum, enterprise expansion, and a GTM org growing across North America. Salesforce is the system of record behind how we sell, retain, and grow. This role owns it.
You'll administer a Salesforce instance that spans sales, marketing, customer success, and finance. Day-to-day: keeping the platform clean and scalable, building automations that eliminate manual work, configuring the CPQ and commissions workflows that power how we quote and pay. You'll report into RevOps and partner with GTM leads to translate business needs into platform solutions.
- Customize and scale Salesforce to support our sales, marketing, and CS processes - custom objects, fields, layouts, validation rules, and automations.
- Build and maintain flows, process builders, and integrations that reduce manual work and keep data accurate as the org grows.
- Own CPQ and commissions configuration - the workflows that power how MaintainX prices, quotes, and compensates.
- Deliver the reports and dashboards that give leadership clear visibility into pipeline health, productivity, and forecast accuracy.
- Drive data hygiene at scale: validation rules, cleansing routines, and deduplication that keep the instance trustworthy.
What we're looking forMust-haves:- Expert-level Salesforce Administrator experience (typically 5-10+ years), with proven ownership of enterprise-scale orgs and advanced platform configurations
- Salesforce Administrator Certification & Advanced Admin Certification.
- Proficiency in Salesforce Lightning Experience, workflows, process builder, and data management.
- Fluency with Salesforce automation tools and integration capabilities.
- Experience with agile sprint methodology and Jira or equivalent tooling.
- Proven ability to work cross-functionally and manage multiple priorities without dropping quality.
This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers.
Nice-to-haves:- Experience with Salesforce Revenue Cloud Advanced (RCA).
- Advanced reporting and dashboard work within Salesforce.
What we offer- Competitive base + variable comp aligned to role and location.
- Meaningful equity in a post-Series D, $2.5B company.
- Day-1 health, dental, and vision coverage (Canada Life).
- Unlimited PTO - not a gimmick; we take it.
- $500 home office stipend • $1K annual L&D budget.
- Montreal hub with flexible hybrid setup.
How we workWe deliver one platform for maintenance, repair & operations teams to keep the physical world running. You'll work alongside smart, humble, optimistic colleagues across the globe. We're output-driven, promote quickly when people deliver, and have honest conversations early. If that's the environment you want, we'd love to hear from you.
