Position SummaryThe Salesforce Administrator is responsible for administering, configuring, and enhancing the Salesforce platform to support business objectives across multiple Salesforce Clouds. This role partners with business stakeholders, subject matter experts, developers, and end users to design and deliver scalable solutions, improve business processes, and drive adoption of Salesforce best practices throughout the application lifecycle.
Key Responsibilities- Administer and support the Salesforce platform across multiple Salesforce Clouds.
- Configure and maintain users, security, permissions, and platform settings.
- Design and implement scalable Salesforce solutions using declarative tools and platform best practices.
- Build and maintain business automation using Salesforce Flow and related platform capabilities.
- Collaborate with business stakeholders to gather requirements and deliver effective solutions.
- Support system integrations with ERP, eCommerce, marketing, and other enterprise applications.
- Develop reports, dashboards, and analytics to support business decision-making.
- Promote data quality, governance, and platform adoption.
- Participate in testing, release management, and production support.
- Evaluate new Salesforce features, AI capabilities, and platform enhancements for business value.
- Create user documentation and provide end-user training and support.
- Perform other duties as assigned.
QualificationsRequired- Bachelor's degree in business, information systems, computer science, marketing, or related field.
- 3+ years of Salesforce administration, configuration, or platform support experience.
- Active Salesforce Administrator certification or equivalent.
Preferred- 5+ years of Salesforce administration.
- Additional Salesforce certifications.
Disclaimers: - Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
- It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason.
