Salesforce Administrator & Developer

American Leak Detection

$70K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of Salesforce Administration experience in a multi-location or franchise setting.
  • Proficiency in Apex, Flow Builder, and SOQL; Lightning Web Components knowledge is a plus.
  • Proven track record of creating effective dashboards and reports for leadership.
  • Experience with integrating third-party applications and APIs through middleware or direct methods.
  • Hands-on experience with Salesforce Data 360 and Marketing Cloud for data unification and campaigns.
  • Familiarity with IoT or field-service data flows is advantageous.
  • Salesforce Administrator (ADM 201) and/or Platform App Builder certification is preferred.

Responsibilities

  • Manage the Salesforce instance from end to end, ensuring optimal performance and utility.
  • Develop and customize Salesforce dashboards and reports for operational insights.
  • Integrate third-party applications and APIs to enhance Salesforce functionality.
  • Write and maintain Apex code and utilize Flow Builder for process automations.
  • Support franchisees and field teams with tailored Salesforce solutions and training.

Benefits

  • Comprehensive health coverage options.
  • Flexible work environment with remote working opportunities.
  • Opportunities for professional development and continued education.
  • Supportive company culture that values growth and innovation.
  • Exposure to cutting-edge technology and tools in the field.
Full Job Description
Overview

American Leak Detection is hiring a hands-on Salesforce Administrator based in the Dallas-Fort Worth area. This role owns our Salesforce instance end to end: building dashboards leadership can trust, writing code (not just configuring clicks), and integrating the third-party apps and field-monitoring tools our stores and franchisees depend on.

Required Skills & Experience
  • Salesforce Administration: 3+ years administering Salesforce (Sales Cloud and/or Service Cloud) for a multi-location, franchise, or field-service business.
  • Development / Coding: Working proficiency in Apex, Flow Builder, and SOQL. Lightning Web Components (LWC) is a strong plus.
  • Dashboards & Reporting: Demonstrated ability to build dashboards and reports that operators and executives actually use and trust - not just technically correct ones.
  • App & API Integration: Experience connecting third-party apps and APIs to Salesforce, using middleware or integration platforms (e.g., MuleSoft, Zapier, Workato) or direct REST/SOAP integration.
  • Data 360 & Marketing Cloud: Hands-on experience with Salesforce Data 360 (Data Cloud) and Marketing Cloud - unifying customer data across corporate, franchise, and B2B channels and activating it into targeted campaigns.
  • IoT / Field Data (Preferred): Familiarity with IoT or field-service data streams - sensor feeds, device alerts, work order systems.
  • Certifications (Preferred): Salesforce Administrator (ADM 201) and/or Platform App Builder certification.

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