Sales Support Manager

Marmon Holdings, Inc. • $80K — $95K *
Chester Springs, PA 19425In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 4-year business degree or 10+ years of sales and leadership experience
  • 5 years of experience managing a customer service/inside sales team
  • Strong verbal and written communication skills
  • Experience in team management and motivation
  • Ability to multitask and prioritize effectively
  • Proficient in Microsoft Office Suite and familiar with ERP/CRM systems

Responsibilities

  • Define and maintain a Customer Service team to meet customer needs
  • Support sales processes from order to shipment
  • Collaborate with teams to achieve annual sales budget
  • Create and maintain an Inside Sales team and strategy
  • Generate KPIs and report on sales budget fulfillment
  • Foster a customer-centric culture within teams
  • Lead and manage Outbound Call Specialists and their KPIs

Benefits

  • Remote work available within the U.S.
  • Opportunity for travel (10-30%)
  • Ability to influence and shape sales strategy
  • Engagement with cross-functional teams including sales and management
  • Strong focus on professional development and team motivation
Full Job Description
This role will represent our company, with a comprehensive understanding of our product offering. You will maximize the sales performance by establishing strong relationships and gaining insight to the needs of the customer. You will work directly with Sales and Sales leadership to maintain and grow the business within a specific territory(ies). Generate leads and commit to customer service with key accounts. You will perform incisive market and competitive research to help aid Sales in adjusting our sales techniques based on interactions and results in the field.

Meet weekly, monthly and annually to coordinate sales efforts between the Sales Support Team and outside sales.

This role will also lead the outbound call and account coverage for a specified area of the US. This is a market area that will be managed by an Inside Sales asset and the Sales Support Manager.

The ideal candidate should reside near the Fort Worth, TX; Trussville, AL; or Chester Springs, PA area but may work remotely in the U.S.

You must be legally authorized to work in the United States. If you now and in the future require sponsorship for an employment visa (e.g., H-1B), you will not be considered eligible for this position.

POSITION REQUIREMENTS:
  • Define, create and maintain a Customer Service team to support customer needs
  • Support, create and maintain internal sales processes to support appropriate customer needs from order to shipment. Including but not limited to standardized quote process, order acknowledgement/confirmation and order status.
  • Work with outside sales, Technical & Architectural services and inside sales teams to support achievement of annual budget.
  • Define, create and maintain a trained Inside Sales team to sell to a defined customer segment. Collaborate with outside sales team, Director of Sales, Regional Sales Managers to create and maintain an Inside Sales strategy to support annual budget.
  • Generate and standardized kpi's and report on sales budget achievement
  • Build a culture of motivated, customer centricity within teams, with an added focus on continuous improvement. Ability to create and perform to various KPI's.
  • Manage and lead Outbound Call Specialist. Create KPI's for this role that lead to delivery of the annual budget.
  • Continually assess talent and manage performance of team(s).
  • Travel 10% - 30%
  • Perform additional projects, duties or assignments as directed by management.


QUALIFICATIONS AND COMPETENCIES:
  • 4-year business degree and 5 years relevant experience in managing a customer service/inside sales team. 10+ years of sales and leadership experience in lieu of degree.
  • Excellent verbal and written communication skills
  • Experience managing, directing and motivating a team.
  • Ability to multitask and set priorities
  • Efficient with strong organizational skills
  • Strong working knowledge of Microsoft suite of product (Excel, PowerPoint, Word, Teams, etc.) as well as possess the ability to be trained in company specific software
  • Various business systems experience required (ERP, CRM)

  • Ability to travel 10-30% to visit facilities, customers and suppliers.
  • Valid Driver's License


Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

About Marmon Holdings, Inc.

Marmon Holdings, Inc. Careers

Joining Marmon Holdings, Inc. presents a prime opportunity to be part of a team that values innovation, leadership, and diversity. As a global industrial organization, Marmon Holdings, Inc. offers a variety of job opportunities that cater to professionals seeking growth and development in their careers.

Explore Job Opportunities

Marmon Holdings, Inc. is actively hiring and offers positions that challenge and reward their employees. With a commitment to professional growth, the company provides a platform where skills and leadership converge to create impactful results. Explore the current openings and find the position that aligns with your career aspirations.

Internship Programs

For those at the beginning of their professional journey, Marmon Holdings, Inc. offers robust internship programs. These opportunities are designed to cultivate skills through hands-on experience, providing a strong foundation for future employment in various industries within the company.

Culture and Benefits

Marmon Holdings, Inc. is renowned for its inclusive culture that embraces diversity and fosters innovation. Employees enjoy a range of benefits that support both their professional and personal lives, enhancing job satisfaction and team cohesion. The company's commitment to diversity training ensures a workplace where everyone’s contributions are valued.

Professional Growth and Development

Career advancement is a cornerstone of Marmon Holdings, Inc.'s ethos. Employees are encouraged to take leadership roles, participate in networking events, and engage in continuous learning through various development programs. This focus on professional enhancement allows individuals to excel and lead in their respective fields.

Networking and Innovation

At Marmon Holdings, Inc., networking is seen as a key component of career advancement. Employees are encouraged to connect with peers and leaders within the company to exchange ideas and foster innovation. This collaborative environment is integral to the company’s success and the personal growth of its team members.

Join the Marmon Holdings, Inc. Team

Start your journey with Marmon Holdings, Inc. by applying today. Tailor your resume to reflect your unique skills and experiences, and prepare for an interview that could lead to a multitude of rewarding career paths within the company.

Stay Connected with Marmon Holdings, Inc. Careers

Keep up to date with the latest career tips, industry insights, and job opportunities at Marmon Holdings, Inc. Subscribe to receive personalized job alerts and insider information that can help you navigate your career path effectively.

SEARCH MARMON HOLDINGS JOBS

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive updates on job openings, company news, and professional tips directly tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Marmon Holdings, Inc.
Learn more about Marmon Holdings, Inc.
Industry
Manufacturing & Automotive
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Marmon Holdings, Inc.

More Business Services Jobs

  • Branch Vice President
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Just Rite Equipment / DuraServ
    South Windsor, CT 06074 (Capitol County)
    Yesterday
  • Branch Vice President
    $200K — $500K++ $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Casco Dock & Door / DuraServ
    West Sacramento, CA 95691 (Yolo County)
    Yesterday
  • Branch Vice President
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, etc. *
    Southern Dock Products / DuraServ
    Oklahoma City, OK 73111 (Oklahoma County)
    Yesterday
  • Director of Business Development
    $130K — $150K *
    Warren Whitney
    Richmond, VA 23226 (Henrico County)
    3 days ago
  • Risk Manager
    $130K — $140K *
    Cal State Long Beach
    Long Beach, CA 90802 (Los Angeles County)
    5 days ago

Find similar Sales Support Manager jobs:

NationwideChester Springs, PA