Sales Support Associate

Onshore

$90K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years in sales support or similar roles.
  • 1+ years client-facing experience.
  • Bachelor's degree in Business, Finance, Economics or related field required.
  • Proficient in Salesforce, Microsoft Office, and Docusign.
  • Exceptional organizational and multitasking skills with attention to detail.
  • Outstanding written and verbal communication skills.
  • Self-motivated and innovative, thriving in fast-paced environments.

Responsibilities

  • Keep Salesforce records and client databases updated for accuracy.
  • Provide daily administrative support to the Sales team.
  • Nurture leads through proactive follow-ups via phone and email.
  • Assist in preparing sales presentations and proposals.
  • Monitor sales metrics and generate performance reports.
  • Collaborate across teams to improve processes and workflows.

Benefits

  • Comprehensive medical, dental, and vision plans with FSA/HSA options.
  • Unlimited PTO, promoting work-life balance.
  • Paid parental leave for new parents.
  • Collaborative office environment in NYC with perks.
  • Opportunities for personal and professional growth through workshops and mentorship.
Full Job Description
Sales Support Associate

Location: This position isbased in New York City, and in-office attendance is required Monday-Thursday with the ability to be remote on Friday.

Who we are looking for:
  • 2-4+ years of experience in sales support, sales coordination, sales operations, business operations, or a similar role.
  • 1+ years of being client facing in some capacity, with the ability to engage with clients and prospects to deliver exceptional service with a friendly and approachable demeanor.
  • Bachelor's degree is required (Business, Finance, Economics, or a related field are preferred).
  • Proficiency with Salesforce, Microsoft Office, Outlook and Docusign.
  • Exceptional organizational skills with the ability to multitask effortlessly while maintaining keen attention to detail.
  • Outstanding written and verbal communication skills, paired with a polished and professional presence that leaves a lasting impression.
  • A self-motivated innovator who thrives in a fast-paced, entrepreneurial environment with an eagerness to make an impactful contribution to the Sales organization.

What you'll be doing:
  • Keep Salesforce records, client databases, and sales reports meticulously up-to-date ensuring data accuracy and clear visibility for informed decision-making.
  • Provide essential daily support to the Sales team, expertly managing meeting schedules, calendars, and preparing compelling sales materials that drive results.
  • Nurture leads by proactively following up with potential clients through phone, email and CRM tools by maintaining momentum and building strong relationships.
  • Assist in preparing proposals, client presentations, and sales collaterals that showcase Onshore's value.
  • Monitor sales metrics, generate insightful performance reports, and support forecasting to keep leadership informed.
  • Collaborate cross-functionally across the organization, and constantly seek innovative ways to improve processes, tools and workflows to drive efficiency to empower the Sales team to succeed.

Life at Onshore:
  • Rewarding Compensation Packages: We aim to ensure every employee feels valued and appreciated. The annual base salary for this position ranges from $90,000 - $110,000.
  • Healthcare Benefits: We provide comprehensive medical, dental, and vision plans along with FSA and HSA options.
  • Unlimited Time Off: We believe in supporting work-life balance and overall well-being, which is why we offer unlimited PTO. This allows you to take the necessary time to rest, recharge, and attend to personal matters whenever needed.
  • Paid Parental Leave: We provide dedicated paid leave to support new parents, emphasizing our commitment to supporting families and helping employees prioritize their time with loved ones during this significant life event.
  • Office Environment and Perks: Experience our collaborative and thriving workspace in New York City, complemented by a fully stocked kitchen, regular company gatherings, and a vibrant culture that fosters strong morale and connections among team members.
  • Personal and Professional Growth: Leverage the diverse team environment to support your development through workshops, mentorship and team-building activities.

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