Sales Support Analyst - Corporate Accounts

Antech Diagnostics

$103K — $129K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Economics, Analytics, Marketing, or related field, or equivalent experience.
  • Three or more years in sales operations or related functions.
  • Advanced Microsoft Excel skills for data analysis and organization.
  • Familiarity with Salesforce or similar CRM; CPQ experience preferred.
  • Strong background in veterinary, diagnostics, healthcare, or corporate account management.

Responsibilities

  • Assist with RFPs and proposals by gathering information and tracking deadlines.
  • Compile and analyze account-level data to support recommendations.
  • Prepare pricing analyses and support competitive customer offers.
  • Maintain reports and trackers for ongoing activities and deadlines.
  • Validate data for accuracy across Salesforce and other sources.
  • Coordinate with multiple departments for corporate account requests.
  • Respond to requests from account managers and communicate status updates.

Benefits

  • Paid Time Off & Holidays
  • Medical, Dental, Vision (Multiple Plans Available)
  • Company-paid Basic Life & Supplemental Life Insurance
  • Company-paid Short and Long Term Disability
  • 401(k) with company match
Full Job Description
The Target Pay Range for this position is $103,000 - $129,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.

Job Purpose/Overview

As a Mars associate, you are more than an employee - you are a partner in the business, empowered to make decisions in line with the Five Principles of Mars - Quality, Responsibility, Mutuality, Efficiency and Freedom. We believe that all associates can and should contribute to the ethics and integrity of our business community using the Five Principles.

The Sales Support Analyst - Corporate Accounts partners with the Corporate Accounts team to provide timely analytical, proposal, reporting, and sales operations support. This role organizes and translates account, pricing, and utilization data into accurate customer-facing materials and actionable insights while coordinating cross-functional inputs to help opportunities, renewals, RFPs, and account initiatives move forward efficiently.

Essential Duties and Responsibilities

Key Responsibilities:

• RFP and proposal support. Assist with RFPs, proposals, renewals, and deal-shaping activities by gathering required information, organizing responses, validating inputs, formatting deliverables, and tracking deadlines.

• Data analysis. Compile and analyze account-level data, including revenue, diagnostic utilization, client mix, pricing, discounts, and performance trends, to support informed recommendations.

• Deal support. Prepare pricing and business analyses within established guidelines and support the Corporate Accounts team in developing competitive, financially sound customer offers, including the input and processing of these in CPQ.

• Reporting and tracking. Maintain recurring reports, QBRs, rebate and compliance trackers, renewal schedules, opportunity logs, and action-item lists; proactively follow up on open items and approaching deadlines.

• Data quality. Validate information across Salesforce, CPQ, business intelligence, finance, and other source systems; investigate discrepancies and coordinate corrections with the appropriate teams.

• Cross-functional coordination. Partner with Sales, Finance, Pricing, Contracts, Operations, Marketing, and other stakeholders to collect inputs, resolve questions, and support timely completion of corporate account requests.

• Sales team support. Respond to routine and ad hoc requests from Corporate Account Directors and Strategic Account Managers, clearly communicate status, and escalate risks or delays when necessary.

• Process documentation. Maintain standard operating procedures, templates, reference materials, and shared files so that recurring activities are consistent, accurate, and easy to execute.

• Continuous improvement. Identify practical opportunities to improve reporting, templates, workflows, and data accuracy and participate in implementation of approved enhancements.

• Compliance. Handle customer, pricing, and company information in accordance with applicable policies, confidentiality requirements, and data-governance standards.

The role operates in a fast-paced environment with multiple concurrent requests and short turnaround times. It is a new position where the requirements may evolve over time. The associate must prioritize effectively, communicate proactively, and occasionally adjust working hours to meet critical deadlines or support other time zones.

Education and Experience
• Bachelor's degree in Business, Finance, Economics, Analytics, Marketing, or a related field, or an equivalent combination of education and relevant experience.
• Three or more years of experience in sales operations, sales support, financial analysis, business analytics, pricing, account management support, or a related function preferred.
• Experience preparing analyses, proposals, RFP responses, business reviews, or executive-ready presentations preferred.
• Advanced Microsoft Excel skills, including the ability to organize, reconcile, and analyze large datasets.
• Experience with Salesforce or another CRM system required; familiarity with CPQ and business intelligence tools is preferred.
• Veterinary, diagnostics, healthcare, laboratory, or multi-site corporate account experience is preferred.

Knowledge, Skills and Abilities
• Strong analytical and problem-solving skills, with the ability to recognize trends, inconsistencies, and potential business impacts.
• High attention to detail and commitment to producing accurate, complete, and professional work.
• Strong written and verbal communication skills, including the ability to summarize data for non-technical audiences.
• Excellent organization, follow-through, and time-management skills; able to manage multiple priorities and meet short deadlines.
• Ability to work independently within established guidelines and to escalate issues appropriately.
• Strong collaboration and stakeholder-management skills across sales and cross-functional teams.
• Proficiency with PowerPoint, Word, Outlook, and Microsoft Teams.
• Ability to learn new systems and processes quickly; experience with Salesforce, CPQ, and business intelligence tools is preferred.
• Working knowledge of sales processes, pricing concepts, customer proposals, and corporate account support.
• Professional judgment and discretion when handling confidential customer, pricing, and financial information.

Travel

Minimal Travel; less than 25%

Working Conditions

The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.

The associate will primarily work in a remote office environment but will be asked to travel to typical office environment including use of cubicles, computers, and overhead lighting once a quarter. The associate will be required to use a computer, spreadsheets, data base management, email, and the Internet. The associate may need to use a copy machine, fax machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams.

Benefits

Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.

Benefits eligiblity is based on employment status.
  • Paid Time Off & Holidays
  • Medical, Dental, Vision (Multiple Plans Available)
  • Basic Life (Company Paid) & Supplemental Life
  • Short and Long Term Disability (Company Paid)
  • Flexible Spending Accounts/Health Savings Accounts
  • Paid Parental Leave
  • 401(k) with company match
  • Tuition/Continuing Education Reimbursement
  • Life Assistance Program
  • Pet Care Discounts

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