Meet the Team

Join the team leading Cisco's sales strategy and planning for the Americas Managed and XaaS organization within the Americas Partner Organization. You will drive key critical initiatives in the Americas region and lead planning and program management efforts. You will have the opportunity to work with numerous business units, sales and segment teams and leaders at Cisco and our strategic partners.

The right candidate will be a self-started that focuses on rapid execution and delivering critical thinking to influence cross-functional and regional teams in the Americas market, including senior leadership. You must be able to work effectively in large organizations, build and lead cross-functional teams and synthesize data from opposing viewpoints and drive a fact-based strategy based on customer needs and market opportunity.

This role is a key player with influence across the Partner landscape from Service Provider to traditional Partners and Global Systems Integrators. Experience in the IT sector and managed services is essential.
Your Impact

• Prepare executive level presentations to reflect the Managed Services business in the Americas, including Quarterly Business Outlooks, Strategic Planning and other ad-hoc presentation requests as needed that incorporate leader perspectives and key business metrics.
• Be a subject matter expert in the Provider partner programs. Able to establish scalable processes, work cross functionally with program teams and provide mentorship and support to extended team members.
• Lead the process to identify and prioritize Contra investments for strategic Provider engagements and ensure Contra budgets are tracked and maintained.
• Provide thought leadership, perform business analysis, and support execution of high-impact strategic projects and critically important initiatives as part of the leadership team.
• Provide strategic leadership and creative thinking tied to the analysis of managed services technology trends, market opportunity, competitive trends, and the identification of new opportunities to help drive partner growth.
• Develop a comprehensive view of provider and end customer care-abouts and use this to align the organization to the strategy.
• Work with APO and global partner analytics and finance teams to develop dashboards and important metric tracking to drive focus on key initiatives. Analyze partner program results and efficiency and develop improvement initiatives.

Minimum Qualifications

• At least 3+ years of managed services industry or broad range (mixed SP and traditional) of partner experience.
• 7+ years in Strategy, Planning and Operations experience.
• Strong Financial, Business, and Industry competence.
• Strong MS Excel skills including experience working with pivot tables and charts for data analysis.
• Strong MS PowerPoint skills, including animations and excellent graphic design competence. Ability to tell a story using PowerPoint.

Preferred Qualifications

• You are a self-starter. You have been performing well in a dynamic environment and possess interpersonal skills to run multiple projects with tight deadlines effectively.
• You are a strategic problem solver: Understands the segment and region strengths/challenges and can successfully develop and implement relevant customer success strategies using resources across Cisco, partners, and customers.
• You are analytical and results oriented: Proven ability to extract health of the business insights from booking and attainment data, driving execution focused results with relevant technologies and customer outcomes.
• You have strong communication and presentation skills, able to craft critical initiatives, secure leader consensus, and ensure comprehensive execution.
• You are a go-getter and can develop a working knowledge of Cisco architectures, products, and solutions capable of delivering a value proposition to Providers.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.