Wave

Sales Representative

Wave$80K — $100K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent work experience.
  • 0-6+ months of sales or customer service experience.
  • Knowledge of cold call sales techniques and persuasive communication.
  • Ability to travel within assigned territories, even in bad weather.
  • Familiarity with smartphones and wireless equipment.
  • Valid driver’s license with a satisfactory record.

Responsibilities

  • Drive new customer acquisition through door-to-door sales in assigned properties.
  • Support efforts to simplify and enhance customer experience.
  • Meet or exceed monthly sales targets and penetration goals.
  • Generate revenue by adding Spectrum services within assigned properties.
  • Respond to customer issues and ensure satisfactory resolutions.
  • Maintain knowledge of competitors and report changes to management.
  • Attend sales meetings and apply feedback to improve performance.
  • Complete necessary documentation for sales activities accurately.

Benefits

  • Free and discounted Spectrum services like internet, TV, and mobile.
  • A competitive base salary with lucrative performance incentives.
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine building meaningful connections by helping connect people and communities by acquiring new residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 49 or fewer doors. Achieve this exclusively through door-to-door sales of Spectrum's connectivity services, using a consultative sales approach to understand customer needs and consistently meet or exceed assigned sales performance targets.

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

How You'll Make an Impact
  • Drive new customer acquisition by conducting door-to-door sales in assigned non-bulk multi-dwelling unit properties with 49 or fewer doors.
  • Actively and consistently support all efforts to simplify and enhance customer experience.
  • Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
  • Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.
  • Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved.
  • Maintain a well-informed knowledge base of competitors' activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
  • Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
  • Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes.
  • Collect and account for funds and provide receipts according to Company policy and guideline

Working Conditions
  • Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
  • Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
  • Exposure to moderate noise levels
  • Must be able to work evenings, weekends, holidays, and split days off


What You'll Bring to Spectrum

Required Qualifications

Education
  • High School Diploma or equivalent work experience

Experience
  • 0-6+ months of sales or customer service experience

Skills
  • Knowledge of cold call sales techniques and persuasive communication
  • Ability to travel within assigned territories using a reliable personal vehicle, including during inclement weather
  • Capacity to work outdoors for extended periods in any season or weather
  • Familiarity with computer operating systems, consumer and commercial communications devices such as smartphones, routers and wireless equipment, and computer software applications
  • Valid driver's license with a satisfactory driving record meeting Spectrum standards

Preferred Qualifications

Experience
  • 1+ years of sales or related work experience

Skills
  • Understanding of communications technologies and services, particularly data networking fundamentals
  • Knowledge of cable or telecommunications services
  • Experience educating consumers about products and services
  • Success in sales, prospecting or cold calling, with direct sales experience preferred

#LI-EW2
SMD311 2026-81199 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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