Sales Ops Manager

Tersus Solutions

$85K — $105K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in project management, account management, sales, or revenue operations.
  • Strong project management skills with exceptional attention to detail.
  • Ability to operate in varied roles including direct sales support and pilot execution.
  • High emotional intelligence with strong communication skills for stakeholder engagement.
  • Proficiency in Excel and financial modeling.
  • Entrepreneurial mindset with problem-solving capabilities.

Responsibilities

  • Support the VP, Growth in sales calls and partner meetings by preparing materials and following up on action items.
  • Assist in building a pipeline of prospective partners for business development efforts.
  • Manage and uphold pipeline status reporting to the VP, Growth.
  • Project manage in-house pilot programs from start to finish.
  • Address issues during pilot execution, aligning partner needs with Tersus's capabilities.
  • Report pilot results and insights back to partner brands.
  • Lead process improvements related to partner sales and onboarding.

Benefits

  • 401(k) plan
  • Medical, Dental & Vision insurance
  • Flexible spending account
  • Life insurance
  • Flexible Time Off
  • Legal/Lawyer Benefit
  • RTD Ecopass
Full Job Description
Key Responsibilities
Sales & Business Development Support

  • Support the VP, Growth directly on sales calls and partner meetings - prepping materials, taking notes, and owning follow-through on action items.
  • Assist with early-stage business development: researching and helping build a pipeline of prospective partners to support the VP, Growth's inbound and outbound efforts.
  • Own pipeline management through maintaining a list pipeline and forecast: report status regularly to VP, Growth.


Pilot Execution

  • Project manage all in-house pilots with potential partners end-to-end, ensuring timely turnaround and accurate data capture.
  • Problem-solve issues as they arise during a pilot, connecting the dots between partner needs and Tersus's capabilities.
  • Report pilot results and recommendations directly back to the partner brand.
  • Deliver a closing-ready package - data, results, and recommended terms - to the VP, Growth once a pilot is ready to close.

Strategic Contribution

  • Think horizontally across partner needs and strategically connect them to Tersus's service offerings, surfacing expansion opportunities.
  • Bring proactive ideas and insights to the Executive team.


Systems & Process

  • Own process improvements across departments as they relate to brand partner selling, onboarding, accurate billing and execution.
  • Partner with the Director of Partnerships to document and maintain playbooks and SOPs for the pilot-to-signature motion.
  • Develop, own, and continuously improve the partner health-score and KPI framework used across the account base.


Works Closely With

  • VP, Growth - you support sales calls and business development directly, deliver closing-ready pilots for negotiation, and report pipeline status.
  • Senior Partnerships Manager - you hand off signed accounts cleanly and provide the health-score framework she uses in business reviews.
  • Director of Partnerships - you route network-sourced opportunities through your pipeline and partner on enterprise pilot design and documentation.


Qualifications

  • 5-10 years of experience in project management, account management, sales, or revenue operations
  • Strong project management skills with exceptional attention to detail and ability to organize complex data
  • Comfort operating in multiple modes: direct sales support, rigorous pipeline/CRM management, and hands-on, in-the-field pilot execution with partner teams - this role requires range
  • High EQ, with strong written and verbal communication skills and genuine comfort presenting to internal and external stakeholders
  • Strength in Excel and financial modeling
  • Entrepreneurial, roll-up-your-sleeves mindset - a doer who can write a problem statement, find a solution, and articulate what would have to be true to make it real


Ideal Background (Nice-to-Have)

  • Background in retail/ecommerce, brand partnerships, or consulting
  • Interest or experience in the circular economy or sustainability


Compensation & Benefits

  • $85,000-$105,000 annually, commensurate with experience.
  • Bonus eligible.
  • 401(k)
  • Medical, Dental & Vision insurance
  • Flexible spending account
  • Life insurance
  • Flexible Time Off
  • Legal/Lawyer Benefit
  • RTD Ecopass

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