A day in the life. As the Sales Operations Specialist, you will be the person who brings new innovative ideas to our sales operations team and watches those ideas grow. You will use your strong technical skills as well as your interpersonal and relationship building skills to partner with our sales, service, and leadership colleagues as well as clients and carriers. You will manage all technical support and administrative functions essential to MMA's sales productivity efforts.
- Become the subject matter expert and resource for our sales force and regional leadership in sales administration and in navigating MMA's value propositions and technology tools.
- Lead the overall administration of Salesforce CRM platform, including ensuring data quality, data migrations and maintaining overall day to day data integrity.
- Partner with sales team to ensure high utilization of sales technology platforms during all stages of the sales cycle, including but not limited to Zywave/miEdge, ZoomInfo, Engage, Salesforce, LinkedIn Sales Navigator, Seismic, Riva and others.
- Track and audit Salesforce accounts for producer activity.
- Analyze Producer usage of Engage platform within Salesforce. Assist Producers with Engage reports and alerts.
- Research various markets as well as potential and existing client information.
- Assist with the preparation of monthly new business forecast and pipeline reports.
- Develop and distribute accurate reports and data essential to the sales organization, recommend improvements to existing reports and assist in the development of new reporting tools.
- Participate on any regional and/or national calls relevant to the enhancement of the sales technology platforms.
- Participate in monthly Regional Sales Meeting as needed.
Our future colleague.We'd love to meet you if your professional track record includes these skills:
- Strong proficiency with Salesforce as well as Microsoft Office Suite.
- 3-5 years of experience in a professional sales support role.
- Demonstrated ability to resolve problems and make administrative and procedural decisions on your own.
- Strong ability to present results neatly, with clarity and precision, in both oral and written form.
- Excellent time management skills, handling multiple tasks and deadlines simultaneously and adjusting priorities as needed.
- Comfortable working in a very fast paced environment.
- Enthusiasm for sales administration, reporting and tracking.
- Exceptional ability to communicate with colleagues, leaders and clients.
- Shared commitment to company values; Integrity, Collaboration Passion, Innovation, Accountability.
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
- https://www.instagram.com/lifeatmma/
- https://www.facebook.com/LifeatMMA
- https://twitter.com/LifeatMMA
- https://www.linkedin.com/company/marsh-mclennan-agency/
The applicable base salary range for this role is $59,700 to $111,200.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
