Avaya

Sales Operations Senior Manager

Avaya$128K — $178K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field (Business, Finance, Economics, etc.)
  • 5+ years in Sales Operations, Finance, FP&A, or Business Analytics roles
  • Expertise in forecasting, sales performance, and KPI reporting
  • Strong analytical and financial modeling capabilities
  • Proficiency in Excel, Salesforce, and Power BI
  • Fluent in English, both written and spoken

Responsibilities

  • Transform data into actionable insights and recommendations
  • Develop comprehensive sales forecasts and analyses
  • Act as a business partner to Area Sales Leaders and stakeholders
  • Build and manage sales quotas, KPIs, and dashboards
  • Monitor sales performance and key business metrics
  • Support strategic and territory planning, as well as resource allocation

Benefits

  • Comprehensive health insurance
  • Paid time off and holidays
  • Retirement savings plan with company match
  • Opportunities for professional development
  • Flexible work arrangements
Full Job Description
Role Summary

The Senior Manager, Sales Operations will serve as a trusted advisor to Sales Leadership, providing data-driven insights, forecasting, planning, and operational support to drive revenue growth and sales effectiveness. This individual contributor role will partner closely with Sales, Finance, and cross-functional teams to improve business performance, optimize processes, and accelerate strategic initiatives.

Key Responsibilities
  • Transform sales and financial data into actionable insights and recommendations.
  • Develop sales forecasts and performance analyses.
  • Act as a trusted business partner to Area Sales Leaders and senior stakeholders.
  • Build and manage sales quotas, KPI frameworks, dashboards, and reporting.
  • Monitor sales performance, pipeline health, and key business metrics.
  • Support strategic planning, territory planning, and resource allocation.


Qualifications

  • Bachelor's degree in Business, Finance, Economics, Engineering, Analytics, or related field.
  • Minimum 5 years of experience in Sales Operations, Finance, FP&A, Business Analytics, or related functions.
  • Experience with forecasting, sales performance management, and KPI reporting.
  • Strong analytical, financial modeling, and problem-solving skills.
  • Proficiency with Excel, Salesforce, Power BI, or similar tools.
  • Fluent English (written and spoken) required.


Key Competencies
  • Business acumen and strategic thinking
  • Data-driven decision making
  • Strong communication and stakeholder management
  • Teamwork and cross-functional collaboration
  • Proactive mindset and accountability
  • Ability to influence and drive change without direct authority
  • This is an individual contributor position


The pay range for this opportunity is from $128,500 to $178,500 + benefits. This range represents the anticipated low and high end of the salary plus commissions for this position. Actual total compensation will vary and are based on factors such as a candidate's qualifications, skills, competencies.

Experience

7 - 10 Years of Experience

Education

Bachelor degree or equivalent experience

Preferred Certifications

About Avaya

Avaya Holdings Corp. is a global leader in digital communications software, services, and devices for businesses of all sizes. The company provides unified communications, contact center, and networking solutions to customers in more than 100 countries. Avaya's solutions are designed to help businesses improve productivity, reduce costs, and enhance customer service. The company was founded in 2000 and is headquartered in Morristown, New Jersey.
Learn more about Avaya
Size
8,063 employees
Market Cap
$15.3 million
Industry
Net Income
-$630 million
Founded
2000
5 Year Trend
-4.3%
Revenue
$2.9 billion
NASDAQ

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