Job SummaryThe Sales Operations Analyst improves OVHcloud's sales process by partnering with key stakeholders to strengthen reporting, Salesforce data quality, pipeline forecasting, commission review support, Deal Desk coordination, and cross-functional process improvement. This role ensures sales team members track key information and complete required Salesforce fields, producing consistent, accurate data for reporting and commissions. The Analyst supports the Sr Director, Cloud Sales in engaging marketing, IT, and finance to streamline processes, improve revenue recognition and forecasting accuracy, evaluate deal scenarios and contract terms, and collaboratively increase OVHcloud revenue generation across internal sales operations and planning cycles.
Base pay range: $80,000 - $101,500 (based on relevant experience).
Essential Duties & Responsibilities- Collaborate with Sales, IT, and Finance to develop, create, and maintain reporting requirements that support sales operations, revenue tracking, forecasting, and performance visibility.
- Ensure revenue recognition and forecasting systems provide accurate, timely, and consistent data for leadership review, operational planning, and decision-making.
- Manage Salesforce data quality by monitoring key information tracking, required field completion, data consistency, and reporting readiness to improve sales reporting and commission review outputs.
- Collaborate with Marketing to enable sales, support campaign and initiative alignment, and ensure sales teams have relevant operational insights and materials.
- Manage and lead the pipeline forecasting process, including forecast inputs, updates, tracking, validation, and coordination with appropriate stakeholders.
- Analyze sales forecasts and actual results; prepare reports identifying trends, risks, opportunities, and variances versus budget and forecast.
- Support periodic sales revenue target setting and forecasting activities by compiling data, validating assumptions, and coordinating inputs from sales and finance stakeholders.
- Conduct market demand research to support sales planning, revenue forecasting, and evaluation of growth opportunities.
- Manage the sales planning team and provide functional oversight and guidance to accounts receivable activities connected to sales operations, billing visibility, and revenue follow-up, as assigned.
- Adapt departmental plans and priorities to address resource constraints, operational challenges, reporting needs, and changing business requirements.
- Support the Deal Desk process by assisting the sales team in preparing, reviewing, and evaluating deal scenarios, pricing considerations, contract terms, and related operational inputs.
- Support the Sr Director, Cloud Sales in coordinating with Marketing, IT, and Finance to streamline sales-related processes and collaboratively increase revenue generation.
- Work effectively across functional departments to improve sales processes, strengthen reporting accuracy, and promote consistent execution of sales operations priorities.
- Maintain documentation of recurring reporting requirements, process changes, and forecast-related assumptions for ongoing reference.
Required Qualifications- 3+ years of experience in Sales Operations.
- Strong knowledge of Salesforce CRM, including use of Salesforce data to support accurate sales tracking and reporting.
- Working knowledge of billing systems.
- Proficiency or background with Microsoft Office.
- Ability to work effectively across functional departments, including Sales, Marketing, IT, and Finance.
- Ability to support accurate reporting, forecasting, process coordination, and sales operations activities in collaboration with internal stakeholders.
Preferred Qualifications- Experience managing or supporting pipeline forecasting processes, including analysis of sales forecasts, forecast accuracy, and sales results.
- Experience working with revenue recognition systems and forecasting systems to support timely, accurate reporting.
- Experience preparing variance reporting against budget, forecast, or sales performance expectations.
- Experience supporting sales revenue target setting, periodic forecasting cycles, or related sales planning activities.
- Experience conducting market demand research to inform sales planning, forecasting, or revenue growth initiatives.
- Experience supporting Deal Desk processes, including evaluation of deal scenarios, contract terms, or sales team requests.
- Experience supporting commission reporting, commission review processes, or consistent sales reporting outputs used for commission evaluation.
- Experience with data quality governance in Salesforce, including required field completion, reporting consistency, and CRM data accuracy.
- Experience working cross-functionally with sales, marketing, IT, and finance teams to streamline processes and improve revenue operations.
Benefits of Working Here:- Flexible Work Options -Based on your location you will qualify for hybrid or fully remote work.
- Work/Life Balance - Recharge with generous paid time off, sick leave, and flexible hours designed to support your personal and professional life.
- Continuous Learning & Growth - Take advantage of OVHcloud's extensive training programs and professional development opportunities to expand your skills and advance your career.
- Comprehensive Benefits - Access top-tier health, dental, vision, and 401(k) plans, plus a range of additional perks to support your overall well-being.
Working ConditionsStandard office environment
