KLA Tencor

Sales Operations Analyst

KLA Tencor$62K — $105K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-year degree or equivalent experience in Sales Operations
  • Strong Excel skills for report generation and data analysis
  • Familiarity with SAP ECC and SAP CRM preferred
  • Excellent communication skills with the ability to manage inquiries
  • Experience in a fast-paced environment with quick reaction capabilities

Responsibilities

  • Maintain weekly bookings snapshot report with detailed analysis
  • Review sales orders in SAP to manage holds and configurations
  • Generate and manage Master Ops and Snapshot reports using advanced Excel
  • Respond to inquiries from various departments regarding order conditions
  • Complete quarter-end close activities and manage peak workload effectively
  • Work on complex problems requiring in-depth analysis and judgment
  • Support cross-functional collaboration with Business Operations team

Benefits

  • Medical, dental, and vision insurance
  • 401(K) with company matching
  • Employee stock purchase program (ESPP)
  • Tuition reimbursement and student debt assistance
  • Development and career growth programs
  • Wellness benefits including an employee assistance program (EAP)
  • Paid time off and company holidays
Full Job Description
Job Description/Preferred Qualifications

Responsibilities are to perform Business Operations activities for assigned division and regions or responsibilities using related systems and resources. Business Operations activities can include, but are not limited to, maintenance of division bookings snapshot, sales order hold management, review of SAP orders, bookings reconciliation, tool shipment slotting coordination, shipment revenue recognition tasks and backlog tracking. Business Analyst interfaces with field and factory personnel including Divisional Sales and Marketing, Field Sales, Finance, Master Schedulers, Configuration Analysts, Engineering, Trade Services and Shipping. Responsibilities may also include quote creation as well as other special projects or tasks as assigned by management.
  • Maintain a bookings snapshot report including weekly analysis of snapshot data.
  • Review sales orders in SAP for shipment holds. As needed review allocations, configuration issues and pricing.
  • Generate and maintain various Master Ops and Snapshot reports utilizing advanced Excel skills
  • Respond to inquiries relative to order conditions and configurations from Program Managers, Division Sales, Master Scheduler, Configuration Analyst, Trades Services and Finance.
  • Complete quarter end close activities.
  • Concentrated support and work commitment during peak activities, such as at the end of corporate fiscal periods.
  • Work on complex problems where analysis of situation or data requires an in-depth evaluation of various factors. Exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results.
  • Good communication and telephone skills to relate and resolve specific order issues. Ability to act in authoritative role in meetings or related discussions.
  • Familiarity of PC and related functionalities such as WORD, EXCEL, Power Query, SAP and Caerus database preferred.
  • Receive quote requests, quote changes, adjustments and cancellations from Field Sales, Divisional Sales, Master Schedulers and Program Managers. Submit requests to Corporate OA for order processing as needed.
  • Needs to be able to react quickly in a fast-past environment.
  • Willingness to work cross-functionally with other members of Business Operations.
  • Concentrated support and work commitment during peak activities, such as at the end of corporate fiscal periods.
  • Respond to inquiries relative to Order conditions and configurations from Program Managers, Division Sales, Master Scheduler, Configuration Analyst, Trades Services and Finance.
  • Skills on functionalities of Microsoft Excel
  • SAP ECC and SAP CRM, MS Teams, Sharepoint, Power BI reporting experience preferred but willing to train.
  • Strong communication skills and ability to follow up with sales people.
  • Ability to react quickly in a fast paced environment.
  • Provide support for quotes, sales forecasts, shipments.
  • Must be able to function independently and self-motivated without daily direction.
  • Excellent organizational and project management skills.
  • Ability to work within a global environment, with sensitivities and understanding of cultural and multiple time zone challenges.


Minimum Qualifications
  • 4 year degree or equivalent work experience in a Sales Ops environment supporting the Sales function internally


Base Pay Range: $62,200.00 - $105,700.00 Annually

Primary Location: USA-CA-Milpitas-KLA

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

About KLA Tencor

KLA Corporation is a global capital equipment company that provides process control solutions for semiconductor and related industries. The Company's products are also used in a number of other high technology industries, including the packaging, light emitting diode (LED), power device and compound semiconductor markets. Its products and services are used by bare wafer, integrated circuit (IC), lithography reticle (reticle or mask) and disk manufacturers around the world. The Company's inspection and metrology products and related offerings are categorized in various groups, including Chip Manufacturing, Wafer Manufacturing, Reticle Manufacturing, LED, Power Device and Compound Semiconductor Manufacturing, Data Storage Media/Head Manufacturing, Microelectromechanical Systems (MEMS) Manufacturing, and General Purpose/Lab Applications.
Learn more about KLA Tencor
Size
11,300 employees
Market Cap
$52 billion
Industry
Net Income
$1.3 billion
Founded
1997
5 Year Trend
+21.5%
Revenue
$6 billion
NASDAQ

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