Amazon

Sales Operations Analyst II, AWSI Business Operations: FaaST

Amazon$96K — $169K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field.
  • 5+ years of Microsoft Excel experience, indicating strong data analysis skills.
  • Experience with sales CRM tools such as Salesforce or similar software, demonstrating familiarity with sales processes.
  • Proven track record of defining and refining sales processes, procedures, and policies.
  • 5+ years of experience in finance, business management, and sales operations is preferred.
  • Experience in a high-growth technology company, highlighting adaptability in dynamic environments.

Responsibilities

  • Guide operations teams through Annual Planning and In Year Planning cycles, ensuring alignment with organizational goals.
  • Analyze large data sets to identify trends and create actionable insights for stakeholders.
  • Identify opportunities for automation and simplification of planning processes using AI and ticketing tools.
  • Collaborate with the Annual Planning team to align priorities and manage interdependencies between verticals.
  • Create and maintain clear documentation, communicating requirements and negotiating priorities with stakeholders.

Benefits

  • Health insurance options including medical, dental, vision, and prescription coverage.
  • 401(k) matching plan to support retirement savings.
  • Paid time off to promote work-life balance and wellness.
  • Parental leave to support family needs and growth.
  • Flexible Spending Accounts (FSA) for healthcare expenses.
Full Job Description
Do you want to shape how AWS Industries plans for growth? We are looking for a Sales Operations professional to join the Field Advisory as a Service Team (FaaST) within Central Operations at AWS Industries Operations. In this role, you will own Annual Planning and In Year Planning processes across four industry verticals, partnering directly with the operations teams that support those industries and the broader Annual Planning organization to turn complex data into clear, actionable plans. Your work will directly influence how our sales teams prioritize resources and deliver results for customers at every stage of their cloud journey. Over time, you will also contribute to AWS-wide annual planning initiatives, expanding your scope and impact beyond your immediate verticals.

Key job responsibilities

- Guide the operations teams across four industry verticals through their Annual Planning and In Year Planning cycles, delivering structured plans and recommendations that align with organizational goals.

- Analyze large data sets to surface insights, identify trends, and communicate actionable recommendations to stakeholders and leadership.

- Identify opportunities to automate and simplify planning processes using AI and ticketing tools, making workflows more scalable across the team.

- Collaborate closely with the broader Annual Planning team to align priorities, manage dependencies, and ensure consistent execution across verticals.

- Create clear documentation, communicate requirements to partners, and negotiate priorities while managing stakeholder expectations.

A day in the life

You will partner with the operations teams that support our industry verticals to guide them through planning milestones, working through large data sets and ticketing tools to track progress and resolve blockers. Between planning sessions, you will look for ways to automate repetitive steps and build scalable mechanisms that the broader Annual Planning team can adopt. Your time will split between hands-on execution and collaborating with stakeholders to keep planning cycles on track.

About the team

The Field Advisory as a Service Team (FaaST) sits within Central Operations at AWS Industries Operations. We take an industry-focused approach, meeting customers where they are in their cloud journey and working backwards from their challenges and opportunities. Our team enables sales success by building the processes and insights that help operations teams plan effectively and deliver results at scale. As you grow in the role, you will have the opportunity to contribute to AWS-wide annual planning initiatives, broadening your expertise across the organization.

BASIC QUALIFICATIONS

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

- 5+ years of Microsoft Excel experience

- Experience with sales CRM tools such as Salesforce or similar software

- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

PREFERRED QUALIFICATIONS

- 5+ years of finance, business management and sales operations experience

- Experience working within a high-growth, technology company

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 96,900.00 - 169,500.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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