AutoZone

Sales Operations Analyst

AutoZone$62K — $105K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Business, Data Analysis, or related field preferred
  • Minimum 3 years of experience in sales operations or similar roles
  • Proficiency in customer relationship management systems
  • Experience with marketing automation tools
  • Advanced skills in Microsoft Office applications, particularly Excel
  • Strong background in inside sales administration and commission calculations
  • Expertise in sales data collection and analysis

Responsibilities

  • Manage and maintain sales tools including CRM and lead generation software
  • Enhance sales tools to achieve team objectives
  • Ensure compliance of data entry for pipeline integrity
  • Perform list management tasks such as cleansing and segmentation
  • Push targeted campaigns to support sales initiatives via data analytics
  • Support territory management and data accuracy in CRM
  • Conduct ad-hoc reporting and data analysis

Benefits

  • Hybrid work environment with 3 days in-office work per week in Elk Grove, CA
  • Opportunities for professional development and training
  • Collaborative culture focused on communication and teamwork
  • Commitment to diversity, equity, and inclusion initiatives
  • Access to advanced technology and tools for performance improvement
Full Job Description
JOB DESCRIPTION

Hybrid role 3X a week in office in Elk Grove, CA; no remote capabilities

Position Summary: 

The Sales Operations Analyst is responsible for day-to-day activities that provide support and improve processes for the inside, field and national accounts sales teams. The Sales Ops Analyst is an expert communicator and collaborator, working closely with all areas of the company, and provides vital and timely information to a variety of team members. Speed, accuracy, and a keen understanding of ALLDATA, sales, support and marketing are paramount for this position. This role requires a desire to stay on the cutting edge of technology, research and present findings to help business goals, with emphasis on CRM.

Position Responsibilities- Other duties may be assigned:

  • Management, maintenance, onboarding and coaching of day-to-day sales tools specifically including CRM, Microsoft Dynamics, lead generation software, Act-On and more
  • Enhancements of day-to-day sales tools to further sales team goals
  • Compliance of data entry for pipeline and customer integrity
  • Perform list management operations including cleansing, segmentation, and tagging 
  • Push out targeted non marketing campaigns to sales and support teams to support initiatives and target customers via data analytics
  • Territory management
  • Maintaining up-to-date, accurate, and complete data in the CRM system
  • Ad-hoc Reporting and analysis as requested
  • Use commission software to validate commission / incentive payouts based on commission plans and policies
  • Ticket queue environment experience to work at a fast pace resolving operational and policy related questions from sales, support, finance teams

 

Position Requirements: 

REQUIRED:

  • Bachelor’s degree (BA, BS) or equivalent experience, Business, Data Analysis, or Business preferred
  • Minimum 3 years in related fields
  • Experience working with customer relationship management systems
  • Experience with marketing automation software
  • Expertise using Microsoft Office applications, especially Excel, PowerPoint, and Word
  • Previous experience with inside sales administration, commission calculation and sales operations strongly desired
  • Experience with sales data collection and analysis
  • Advanced Excel capabilities. Extensive experience working with large data sets and validating data outputs/insights to ensure that stakeholders are provided accurate, actionable data.
  • Exceptional analytical and troubleshooting skills. Passion toward problem solving using data driven strategies.

 

The salary range for this position is $62,900 – $105,000. When extending an offer of employment, ALLDATA considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, company financials, as well as external market and organizational considerations.  ALLDATA values and is committed to diversity, equity and inclusion.

About AutoZone

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive will take you!

AutoZone Careers

Join the dynamic team at AutoZone, the leading retailer and distributor of automotive replacement parts and accessories in the U.S. At AutoZone, we are committed to providing not just auto parts, but superior customer service and solutions. There has never been a better time to explore the job opportunities available across our expansive network. Work You’ll Do At AutoZone, you’ll be part of a team that values innovation, leadership, and a commitment to excellence. We offer a variety of job opportunities that allow you to help drive growth within the company and the entire automotive industry. From sales to supply chain management, technology to marketing, there’s a place for your passion and skills. Join our team and contribute to a culture that values diversity, leadership, and professional development. AutoZone is not just about car parts—it’s about elevating your career to new heights in an environment that fosters growth and innovation. Professional Growth and Development AutoZone is dedicated to your professional growth. We provide comprehensive benefits and diversity training that ensure our team members are equipped to lead in the automotive and retail industries. Our leadership programs, internships, and continuous learning paths are designed to enhance your skills and advance your career. Innovate with Us Be part of a company that thrives on innovation and operational excellence. At AutoZone, you’ll work with a team of dedicated professionals who are always pushing the boundaries of what’s possible in the automotive world. Our commitment to innovation is at the core of our operations, ensuring that we stay ahead of industry trends and continue to deliver exceptional value to our customers. Networking and Career Advancement AutoZone provides a platform for networking with industry leaders and peers that can lead to incredible career opportunities. Our internal networking events, mentorship programs, and leadership training are geared towards enhancing your professional skills and helping you build meaningful connections within the industry. Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Whether you’re seeking an entry-level position or a more senior role, AutoZone offers a path that aligns with your career ambitions. Stay Connected Keep up to date with the latest in career opportunities and company news at AutoZone. Subscribe to our job alert emails and stay ahead of the game with insider tips, industry news, and exclusive looks into life at AutoZone. Explore AutoZone Careers Discover the opportunities waiting for you at AutoZone. From part-time jobs to full-time careers, from internships to executive positions, AutoZone is hiring across various departments. Ready to accelerate your career? Apply today and drive your future forward with AutoZone. SEARCH AUTOZONE JOBS Join us at AutoZone, where your career journey is just beginning.
Learn more about AutoZone
Size
62,000 employees
Market Cap
$45.5 billion
Industry
Net Income
$1.8 billion
Founded
1979
5 Year Trend
+8.3%
Revenue
$13.3 billion
NASDAQ

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