Sales Manager

Wisler Plumbing, Heating, Cooling and Electric

$80K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in sales management and leadership roles.
  • Proven track record in coaching and developing teams.
  • Excellent written and verbal communication skills.
  • Strong critical-thinking and problem-solving skills.
  • Ability to manage multiple tasks efficiently.
  • Self-motivated with a strong sense of initiative.
  • Proficiency in Microsoft Office tools and adaptable to new technologies.
  • Bachelor's degree is preferred.

Responsibilities

  • Develop and implement effective sales strategies.
  • Lead and motivate the sales team to meet targets.
  • Set, monitor, and report on sales goals and performance.
  • Ensure team accountability for customer experience and processes.
  • Identify and pursue new sales growth opportunities.
  • Maintain strong customer relationships and resolve issues.
  • Support sales presentations and negotiations as needed.
  • Facilitate seamless transitions from sales to installation.
  • Collaborate with various departments to execute sales commitments.
  • Monitor customer financing during the sales process.

Benefits

  • 90% Company-paid health insurance
  • Optional dental and vision coverage
  • Company-funded life and AD&D insurance
  • 401(k) with company match
  • Paid holidays and time off
  • Paid training and accredited education
  • Opportunities for career growth and promotion
  • Tuition reimbursement based on the role
  • Employee discounts
  • Variety of volunteer opportunities
  • Company-provided tools and technology for field roles
  • Company vehicle for relevant positions
  • Daily hot breakfast provided
  • Family-oriented team culture
Full Job Description
SALES MANAGER

$80,000 - $120,000 annual salary

Additional incentive/commission compensation may apply

This position reports daily to Rocky Mount, VA

YOUR NEW ROLE:

The Sales Manager is responsible for leading and developing the sales team, driving sales performance, supporting an exceptional customer experience, and ensuring effective coordination from the sales process through installation. This role establishes clear expectations, monitors results, coaches team members, improves sales processes, and partners across departments to achieve company goals. This position will report to the General Manager.

JOB QUALIFICATIONS & REQUIREMENTS:

  • Minimum of five years of leadership and sales management experience.
  • Strong leadership, coaching, communication, and team-development skills.
  • Professional written and verbal communication skills.
  • Strong critical-thinking, problem-solving, and decision-making abilities.
  • Ability to organize, prioritize, and manage multiple responsibilities and deadlines.


  • Self-motivated and able to take initiative, learn independently, and follow through on commitments.
  • Ability to work effectively both independently and collaboratively across departments.
  • Proficiency with Microsoft Excel, Word, and PowerPoint, with the ability to learn company systems and technology.
  • Bachelor's degree preferred but not required.
  • Must be authorized to work in the United States.


KEY RESPONSIBILITIES:
  • Develop and implement sales plans and strategies aligned with company goals.
  • Lead, coach, train, and motivate the sales team to achieve individual and team performance expectations.
  • Set sales goals and monitor performance, trends, and key metrics; provide regular reporting and analysis to senior leadership.
  • Hold team members accountable for performance, customer experience, sales processes, and company standards.
  • Identify opportunities to grow sales and expand the customer base.
  • Maintain strong relationships with customers and prospects and proactively assist with resolving customer concerns.
  • Conduct or support sales presentations and negotiations as needed.
  • Lead effective Sales-to-Install handoffs to support a best-in-class customer experience.
  • Collaborate with Install, Service, Warehouse, Finance, and other departments to ensure effective execution of sales commitments.
  • Monitor customer financing from the beginning of the sales process through completion of the installation, as appropriate.
  • Coordinate with the Warehouse on special-order items and communicate availability and updates to the sales team.
  • Maintain current knowledge of company products, services, features, benefits, and pricing.
  • Stay informed about industry trends, competitive activity, market opportunities, and potential business risks.
  • Continuously evaluate sales processes, performance measures, and opportunities for improvement.
  • Provide recommendations to senior leadership regarding sales strategy, processes, customer experience, and team performance.
  • Participate in manager meetings, leadership development, and other company meetings as required.
  • Maintain confidentiality of employee, customer, company, and other sensitive written and verbal information.
  • Ensure adherence to company policies, sales procedures, ethical standards, and applicable requirements.
  • Promote a positive, accountable, collaborative, and results-focused team culture.


We believe in taking care of our team
• 90% Company-Paid Health Insurance
• Optional Dental and Vision Insurance
• Company-Funded Life and AD&D Insurance
• 401(k) with Company Match
• Paid Holidays and Paid Time Off
• Paid Training and Accredited Trade Education
• Career Growth and Promotion Opportunities
• Tuition Reimbursement (role dependent)
• Employee Discounts
• Volunteer Opportunities
• Company-Provided Tools/Technology for Field Roles
• Company Vehicle (field positions)
• Daily Hot Breakfast Provided
• Supportive, Family-Oriented Team Culture

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