Title: Sales Manager
Location: Remote Alabama, Mississippi, Arkansas, or Tennessee
Reports to: Manager, Sales
OverviewDirect sales responsibility for the growth of company business product lines and services in the territory (Alabama, Mississippi, Arkansas and Tennessee), serving existing customers and diversifying to other customers/industries.
Key Responsibilities and Accountabilities include- Grow the territory revenue with supportive margins through new projects, new customers, organic growth, market share acquisition and new / expanding markets
- Develop and execute sales strategy, initiate contact with existing and potential customers
- Develop sales forecasts, territory potentials, territory analysis and collaborate with management in setting adequate sales quotas and goals
- Analyze periodically sales objectives for both present and prospective customers, sales and service activity demands and programs for effective sales coverage
- Work cross functionally within the company to communicate with key EPC and Turnaround contacts in the Refining, Chemical, and Petrochemical sites
- Professionally manage assigned territory to achieve bookings targets
- Make visits to key turnaround teams to identify opportunities for future outages
- Pro-actively promote and sell Thermon's products and services by visiting customers on a regular, daily, weekly, monthly, as many times as needed and planned basis
- Address customer complaints in accordance with company policy and advise management promptly of any situation beyond the scope of authority
- Influence and develop specifications, track and influence all potential projects, monitor project and purchase order awards to assure customer satisfaction
- To prepare and present professional presentations to customers relating to Product Services to customer management and staff
- Discuss, negotiate and finalize proposals with customers
- Act as single point of contact when required on difficult company problems with customers to co-ordinate complex customer problems internal and external
- Promote and organize customer visits to Thermon facilities
- Provide advice/ assistance to credit and collection, marketing and completes sales
- Other as assigned
Qualifications- Bachelor's in industrial Distribution, Engineering Technology, Electrical or Mechanical Engineering
- 3-5+ years' work experience as Sales Manager, Account Manager, or Industrial product outside sales, preferably selling trace heating systems.
- Experience dealing with Refining and Petrochemical projects and plants, construction is a plus
- Articulate complex electrical distribution scenarios to engineering groups and well-accustomed to a client-facing role
- Proven track record of territory growth, with local plant, contractor, and EPC contacts is preferred
- Willingness and ability to travel up to + 50% of the time
Key Characteristics, Competencies and Skills- Ability to work autonomously and drive results with minimal direct supervision
- Exceptional customer service skills with the ability to establish and maintain strong customer relationships
- Superior teamwork and leadership skills across a multi-faceted organization
- Strong written and verbal communication skills
- Outgoing, friendly, enthusiastic and sociable
- Experience with CRM is a plus (especially Microsoft Dynamics)
- Proficient in use of Microsoft Office Software (Word, Excel, Outlook, PowerPoint, etc.)
- Must be comfortable giving and participating in customer training presentations
- Strong sales track record
- "Hunter" sales mentality - ability to help develop a territory from scratch
