SALARY & BONUSBase salary and an exceptional bonus/incentive plan designed to reward your hard work and success. Incentive Plan includes commissions, quarterly bonuses, and year-end bonus. Top performers can earn upwards of 100% (or more) of their base salary.
With this plan, your achievements and contribution directly impact your earnings!
SUMMARY:We are seeking a results-driven and experienced Sales Manager to join our team at
The Reserves and Walnut Creek (in Jackson, Michigan - south of Lansing) - all-ages manufactured home communities offering affordable, low-maintenance living with vibrant amenities and active neighbors. The ideal candidate will leverage their existing sales expertise to manage and grow our sales pipeline, lead a high-performing team, and build strong relationships. This role is integral to achieving and exceeding our sales goals in a dynamic and fast-growing sector.
WHAT YOU'LL DO- Shepherd customers through the full Sales life cycle - from qualifying leads, initial contact, community tours, handling objections, closing the deal, to follow-up and retention.
- Lead daily internal sales efforts by effectively converting leads/opportunities to appointments and conducting quality sales appointments with customers.
- Confidently encourage customers to purchase a home in our community and work to convert current rental residents into homeowners.
- Lead through example and with a 'love and respect' of the team, community, amenities, and residents.
- Maintain frequent and scheduled follow-up to advance leads/opportunities through the sales process.
- Utilize the Salesforce platform to document all customer interactions on a timely basis. Uses the Salesforce database for accurate and timely data entry, report utilization, periodic data clean up, etc.
- Work closely with the Mortgage Loan Originator (MLO) team to ensure that all home purchase applications and paperwork are submitted correctly and in a timely manner.
- Hire, train, direct and motivate sales team using effective sales management techniques and accountability measures, including goal setting, consistent management, and ongoing sales performance review.
- Collaborate with Community Manager, Regional Sales Manager, and other key employees to ensure home availability; prioritize inventory and create a cohesive team environment at the community level.
- And other duties as assigned...
REQUIRED SKILLS- High School Diploma or equivalent experience.
- Minimum of 2 years within a Sales (or sales/service hybrid environment)
- Independent leadership; dependable, self-motivated.
- Relationship building and an ability to build rapport with customers and residents.
- Agile and highly adaptable mindset, with the ability to pivot quickly in response to evolving business needs.
- Ability to grow, develop, motivate and coach team members.
- Ability to prioritize and meet deadlines in fast-paced environment.
- Demonstrated abilities in organization, communication, enthusiasm, and effective interpersonal skills.
- Strong computer skills (navigating websites, spreadsheets, email, and other tools)
- A valid driver's license, clean driving record, and automobile insurance.
PREFERRED- Experience managing/leading Sales-specific staff.
- Property management, multi-family living, and/or hospitality experience (highly desired)
- Existing knowledge and/or experience in Salesforce (highly desired)
WHAT WE OFFER- Competitive salary and incentive plans (payouts monthly, quarterly, and yearly)
- Health, Dental, Vision Insurance plan options
- Industry-leading Paid Time Off plan
- 401k
- And more...
