As our
Sales Manager - Mortgage, you'll lead a high-performing team of Mortgage Loan Officers (MLOs), shape strategy, and elevate the member experience while driving growth, compliance, and innovation.
If you're a strong people leader who thrives on coaching talent, building smart processes, and delivering results without losing the human touch-this might be your next great move.
What You'll Do (Your Impact)- Inspire & Lead a team of Mortgage Loan Officers through coaching, recognition, and development that fuels both performance and engagement.
- Drive Results by meeting volume, service level, and budget goals-while never compromising the member experience.
- Partner Strategically with branches, contact center teams, and internal/external partners to align sales and service strategies.
- Champion Training & Development so your team is confident, compliant, and delivering exceptional service at every stage of the loan journey.
- Optimize Processes & Technology to improve efficiency, productivity, and scalability.
- Ensure Compliance Excellence by guiding policy development and maintaining adherence to regulatory and secondary market guidelines.
- Empower Members through financial education, thoughtful follow-ups, and service that builds trust and long-term relationships.
What You Bring- Associate's degree in business or a related field (or equivalent experience).
- 5+ years of experience in a retail financial environment.
- 3+ years of people leadership experience with a proven coaching mindset.
- Knowledge of secondary market programs and mortgage regulations preferred.
- Strong communication, data analysis, and problem-solving skills.
- Experience with automated lending systems and reporting tools.
- Ability to thrive in a fast-paced, regulated environment.
- Active NMLS number (or ability to obtain one).
Why You'll Love Working HereWe take care of our people-because when our employees thrive, our members do too.
Our perks include:- Excellent health insurance options to support you and your family
- 401(k) with employer match to help you invest in your future
- Generous paid time off so you can recharge and live your life
- Paid holidays and wellness-focused benefits
- Opportunities for professional growth and leadership development
- A people-first culture that values inclusion, purpose, and impact
- And more benefits designed to support you-at work and beyond
Ready to Make an Impact?If you're passionate about leading people, strengthening communities, and helping members achieve homeownership with confidence-we'd love to meet you.
