We are currently looking for a Sales Manager within our Forged Products business unit located in Cudahy, Wisconsin. As a Sales Manager you will report to the Director, Sales and Marketing and will have an integral role in our continued success and in driving strategic growth by maximizing ATI market share and optimizing our alloy and application mix within our existing customer base and / or across multiple markets, including Aerospace & Defense, Energy, Oil & Gas, and other industries.
A successful Sales manager is a critical thinker, is focused on value-added selling and is passionate about creating new business opportunities and driving growth. In order to be successful, you will have to quickly learn ATI, our product technologies, and build strong relationships with OEMs and other customers in order to provide solutions of how ATI's specialty materials fit into customer applications and solve their business need.
Additional Responsibilities:
- Serve as the primary commercial contact for key accounts . Leads and directs program team while coordinating activities within ATI and within local sales teams.
- Create customer and / or market commercial strategies across all of the ATI Forged Products facilities.
- Develops appropriate customer/market SWOT analysis and associated growth strategies.
- Monitors key metrics for strategic customers - identifies improvement requirements, backlog management, and delivery performance.
- Lead resolution of commercial issues such as Delivery delays, Quality concerns, Financial Claims, Concessions, etc.
- Sell ATI Forged Products capabilities and solicit inquiries from established and potential customers.
- Negotiate contracts, pricing agreements, and long-term supply arrangements
- Coordinates and maintains key customer relationships including long-term agreements. Negotiate and obtain orders from the customer-arriving at a mutually acceptable set of terms and conditions for the order.
- Provide accurate monthly and annual, sales and order forecasts, and supporting data to keep Sales management abreast of changes in the marketplace.
- Determine and communicate identity of our major competitors for each customer, including market share held by each competitor and ATI Forged Products.
- Responsible for coordinating and supervising all communications to and from the assigned customer(s), while serving as the formal customer liaison.
- Disseminate information and coordinate with Estimating, Pricing, Quality, Production Control, and Manufacturing Departments, in reviewing customer requirements to ensure that ATI Forged Products proposals are prepared and presented in a professional manner which meet the customer's and ATI Forged Products requirements. Make certain that our proposals are creative, progressive, and aggressive.
- Organize and make effective formal sales presentations which motivate desired customer response by demonstrating ATI Forged Products capabilities and advantages
- Provide the customer with all information which may be requested concerning the progress of the customer's open orders so as to develop customer's confidence in ATI Forged Products
- Provide necessary support to insure continued compliance to ISO 9001: 2000/AS9100A.
- Coordinate submissions by the Quality Department for customer review of non-conforming material to assure compliance to contractual requirements, procedures, and timeliness consistent with Sales Department and ATI Forged Products objectives.
- Assist Finance Dept. in resolving complex or deadlocked problems which cannot be reconciled by Accounts Receivables collection procedures.
- Responsible for effective handling of customer complaints to assure prompt resolution and desired customer relations.
- Provide work guidance, counsel, follow-up, and motivation to account personnel for efficient customer service.
- Recommends to and assists Director, Sales and Marketing in formulating and implementing professional development of personnel.
- Collaborate with engineering and operations teams to match customer requirements with forging capabilities. Support quoting, product development, and technical discussions with customers.
Basic Qualifications- Bachelor's Degree
- At least 6 years industrial business to business sales experience
- Ability to travel
Preferred Qualifications (in addition to Basic Qualifications)- Sales experience within forging and metals
- At least 1 year of people leadership and management experience
- Marketing Experience
- Ability to obtain a passport
Skills- Effective oral and written presentation skills with the ability to work collaboratively with cross-functional teams including, internal and external stakeholders
- Project a positive attitude which motivates and inspires employees to perform their assigned duties conscientiously
- Excellent ability to understand customer needs and provide solutions
- Strong ability to identify potential roadblocks and challenges and work through those diligently and effectively
- Exceptional interpersonal skills
- Strong analytical skills to analyze and resolve difficult problems effectively and implement long term solutions
- Excellent organizational skills with the ability to multi-task
