American Airlines

Sales Manager, AA Vacations

American Airlines • $70K — $95K *
Fort Worth, TX 76137In-Person
Hospitality & Recreation
Less than 5 years of experience
5 days ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field or equivalent experience
  • 2 years of experience in the travel industry with sales and customer relationship focus
  • Demonstrates high ethical standards and integrity
  • Strong skills in problem-solving, negotiation, and critical thinking
  • Experience in collaboration with internal and external stakeholders
  • Proficient in presenting to both small and large audiences
  • Ability to adapt to changing conditions and prioritize effectively

Responsibilities

  • Influence sales strategy and execution for AA Vacations
  • Foster a customer-centric culture using data to understand performance drivers
  • Inspire strategic plans for top accounts to enhance profitability
  • Implement account management best practices and support processes
  • Develop industry relationships to understand advisors' motives and collect market insights
  • Collaborate across departments to identify new business opportunities
  • Represent AA Vacations at industry events and speaking engagements

Benefits

  • Travel perks for you and your friends/family across a global network
  • Access to health, dental, vision and prescription benefits from day one
  • Wellness programs to support personal health and productivity
  • 401(k) program with employer contributions after one year
  • Employee Assistance Program, pet insurance, and various discounts
Full Job Description
6/24/26

Location: DFW Headquarters Building 8 (DFW-SV08)
Cities: Fort Worth - TX
Requisition ID: 86469

Job Description

What you'll do

  • Influences AA Vacations sales strategy & execution
  • Fosters a customer-centric culture of learning, experimentation, and data-led decisions to advance AA Vacations sales strategies and understand predictors of advisor/agency behaviors that drive performance across aavacations.com
  • Inspires and builds strategic plans for top advisor/agency accounts to drive accountable execution and achieve incremental profitability & revenue outcomes
  • Implements account management best practices, communications and account support process improvement, including: quarterly business reviews, customer resolution/escalation and account coverage & commission/marketing fund optimization
  • Develops industry relationships to deeply understand travel advisor and agency motives among individual advisors and senior agency leadership - represents the voice of the customer by collecting market feedback, competitive intelligence, and industry best practices to influence decisions
  • Collaborates with Global Sales, Marketing, Reservations, Customer Relations, and IT to identify new business opportunities, build consensus and incorporate enterprise-level assets and objectives into AA Vacations' DNA, including upsell/cross sell, premium, cobrand and loyalty
  • Represents AA Vacations at industry events, including various speaking and panel engagements
  • Must be willing to travel when needed for business (50%+)


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree in relevant field or equivalent experience/training
  • 2 years of related experience in travel industry, including sales, customer-facing or external customer/vendor relationship management responsibilities

Preferred Qualifications- Education & Prior Job Experience
  • Prior experience in Sales, Marketing, Distribution, Revenue Management or travel company experience

Skills, Licenses & Certifications
  • Demonstrates the highest standards of personal ethics and integrity
  • Strong problem solving, negotiation, and critical thinking ability with entrepreneurial mindset
  • Strong experience in internal & external collaboration
  • Proficient presenter of both written and verbal communication in small group and large audience settings
  • Action-oriented, data & results-driven, customer-focused sales manager with a natural aptitude for seeking opportunities that transform existing business models
  • Ability to be flexible in rapidly changing conditions and priorities
  • Ability to identify creative and innovative solutions to complex problems
  • Proven ability to collaborate and develop strong, productive relationships at all levels, both internally and externally
  • Understands, and is motivated by, what is involved to change the status quo and the art and science of negotiating, internally and externally, to achieve desired outcomes


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

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