Job DescriptionThe Sales Instructor designs, develops, and delivers scalable learning experiences that build the capability of Vertiv sellers, distributors, and partners to confidently position and apply Vertiv solutions. This role contributes to end-to-end sales and technical curriculum, including creation, curation, and delivery of multimodal learning assets and role-based certification paths aligned to enablement priorities. Responsibilities include instructional design, development of digital learning (e.g., Articulate Rise), and facilitation of high-impact virtual and in-person instructor-led training, requiring expertise in modern adult learning and sales enablement practices. The role partners with Technical Sales leadership and cross-functional stakeholders to ensure enablement aligns to portfolio priorities, selling motions, and measurable business outcomes
RESPONSIBILITIESDesign, develop, and deliver high-impact sales training programs across multiple modalities, including instructor-led and virtual workshops, train-the-trainer, self-paced digital learning, video content, and technical solution lab experiences.
Define, manage, and evolve program objectives and competency frameworks for the Americas, with consideration for scalability and alignment to global enablement standards.
Partner with subject matter experts across Product, Offering, and Sales to ensure Vertiv solutions are positioned competitively and effectively against market alternatives.
Design and implement flexible, scalable training lab environments that support remote, hands-on learning and real-world solution application.
Standardize learning, coaching, and mentoring plans to support recruiting, onboarding, and time-to-productivity for new sales and technical associates.
Build strong cross-functional relationships with Offering and Marketing teams to incorporate early access to beta products, software, and new solution capabilities into enablement programs.
Define and apply target learner and seller personas to ensure instruction is relevant, practical, and aligned to role-based selling motions.
Continuously improve curriculum and delivery by incorporating learner feedback, stakeholder input, and performance data; maintain learning content governance and version control.
Measure and report program effectiveness against defined success metrics, including proficiency, adoption, and business impact.
REQUIRED QUALIFICATIONS - Bachelor's degree in a technical discipline (e.g., Electrical, Computer, or Network Engineering) or Instructional Design/Learning & Development; equivalent experience may be considered.
- 5+ years of experience designing and delivering sales and/or technical training programs; experience in data center or critical infrastructure technologies is a strong plus.
- Demonstrated expertise in adult learning principles and instructional design, translating complex technical concepts into practical, sales-ready learning experiences.
- Experience delivering engaging virtual, hybrid, and in-person instructor-led training for technical sales, solutions engineering, and/or partner audiences.
- Proficiency with modern learning platforms and digital authoring tools (e.g., LMS/LXP and Articulate Rise) and comfort working with multimedia content.
- Strong communication, facilitation, and stakeholder management skills; able to influence without authority across Sales, Product/Offering, and Marketing.
- Strong project management skills, including planning work, prioritizing effectively, and delivering results under tight deadlines.
- Ability to travel up to 25% (domestic and occasional international), as business needs require.
PREFERRED QUALIFICATIONS - Experience enabling teams on critical digital infrastructure solutions (power, thermal management, racks/enclosures, monitoring/software, or services).
- Experience building role-based certification programs, assessments, and measurement approaches tied to performance outcomes.
- Experience designing virtual labs and/or hands-on technical learning environments to reinforce real-world solution application.
PHYSICAL & ENVIRONMENTAL DEMANDS - Standing and presenting to classrooms up to 8 hours a day
TIME TRAVEL REQUIRED The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES OUR BEHAVIORS - Foster a Customer-First Mindset
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
