Sales Executive VIP Action Line

Hilton Grand Vacations

$150K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Degree/GED or higher
  • 5+ years of customer service experience
  • 1-3 years sales experience (3+ years preferred)
  • Flexible schedule for nights, weekends, and holidays
  • Active Nevada Timeshare or Real Estate license preferred
  • Previous experience in branded vacation ownership preferred

Responsibilities

  • Educate and sell Vacation Introductory Packages to guests
  • Complete Vacation Program agreements per established rules
  • Make presentations to guests about vacation options
  • Survey guests to gather feedback on VIP products
  • Achieve and maintain performance metrics
  • Resolve complex customer service issues effectively
  • Adapt to changes in a fast-paced environment

Benefits

  • Flexible schedule that includes evenings, weekends, and holidays
Full Job Description
Job Description

As the VIP Sales Executive, you will be responsible for educating and selling the Vacation Introductory Program to our guests.

Responsibilities

What You'll Do:
  • Educate and Sell Vacation Introductory Packages to guests
  • Complete Vacation Program agreements in accordance with the rules
  • Make required presentations to guests
  • Survey toured guests, gathering their thoughts about Hilton VIP products and presentations
  • Meet and maintain metrics for success in this role
  • Ability to resolve complex customer service issues
  • Ability to adapt to changes in a fast-paced environment


Qualifications

What You'll Bring:
  • High School Degree/GED or higher
  • 5+ years of customer service experience
  • 1-3 years sales experience required (3+ years of sales experience preferred)
  • Ability to work a flexible schedule including evenings, weekends, and holidays
  • Active Nevada Timeshare or Real Estate license preferred
  • Previous experience in branded vacation ownership preferred


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