About the Role:The
Sales Engineer - Wholesale is responsible for providing technical sales support to the Wholesale organization and serving as a subject matter expert in the development and positioning of telecommunications solutions. This role partners closely with Sales and cross-functional teams to evaluate customer requirements, develop technically sound solutions, and support opportunities throughout the sales cycle.
The incumbent will play a critical role in aligning customer business needs with Uniti's network capabilities, products, and service offerings. This position requires a strong combination of technical expertise, customer engagement, solution design, and internal collaboration to support revenue growth and customer satisfaction.
What You'll Do:- Provide technical pre-sales support to the Wholesale Sales team throughout the sales process
- Conduct discovery discussions with customers to assess technical requirements, service needs, and business objectives
- Develop and recommend appropriate telecommunications solutions based on customer requirements and available network capabilities
- Prepare and deliver technical presentations, solution overviews, and related customer-facing materials
- Support the development of proposals, responses to requests for proposal (RFPs), and other technical sales documentation
- Partner with internal teams, including Engineering, Operations, Service Delivery, Product, and other stakeholders, to validate solution feasibility and implementation requirements
- Translate customer requirements into accurate technical designs and internal handoff documentation
- Provide technical guidance related to Ethernet, transport, wavelength, dark fiber, and other wholesale telecommunications services
- Assist in addressing technical questions, objections, and solution-related issues during the pre-sales cycle
- Maintain current knowledge of Uniti's network infrastructure, service offerings, and industry trends
- Contribute to process improvements, documentation standards, and operational alignment across the Wholesale organization
- Perform other duties as assigned
Qualifications- Bachelor's degree in Engineering, Telecommunications, Information Technology, or a related field, or an equivalent combination of education and relevant experience
- Minimum of 3 years of experience in telecommunications, network engineering, sales engineering, or a related technical role
- Demonstrated knowledge of telecommunications networks and services, including fiber-based infrastructure, Ethernet, transport, wavelength, and dark fiber solutions
- Ability to interpret customer requirements and develop practical, technically sound solutions
- Strong verbal, written, and presentation communication skills
- Demonstrated ability to work effectively across multiple departments and manage competing priorities in a fast-paced environment
- Proficiency in Microsoft Office applications and experience with CRM or other sales support systems
Preferred Qualifications- Experience supporting wholesale or carrier-focused telecommunications sales organizations
- Familiarity with network design, service qualification, and implementation coordination
- Experience preparing technical proposals and responding to customer bid requests
- Knowledge of telecom industry standards, carrier operations, and infrastructure solutions
Our Benefits:- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
