About the Company

Our client is transforming how small businesses handle customer calls through an AI-powered voice system that works out of the box. Their platform answers calls 24/7, books appointments, and handles customer requests automatically, no coding or complex setup required. Founded by experienced entrepreneurs with deep expertise in AI and business operations, the company has built a solution that captures revenue businesses were leaving on the table, with over 1,000 customers already seeing results. As they scale across restaurants, dental practices, HVAC companies, cleaning services, and call centers, they're building a category-defining product in a massive, underserved market.

The Mission

Our client is on a mission to make enterprise-grade AI accessible to every small business owner, enabling them to capture every customer, reduce manual work, and unlock significant new revenue without complexity or friction. Their goal is straightforward: give every business the power to operate like a large enterprise, even if they're a solo operator or small team.

The Opportunity

As a Sales Engineer, you will lead and execute end-to-end implementation projects for the Voice AI platform, engaging directly with customers to deliver tangible business results. You'll enjoy broad autonomy to design technical solutions, shape project plans, and guide clients from initial onboarding to successful deployment. Working alongside executive leadership and product teams, your contributions will drive major advances in AI-powered business operations and have a direct, visible impact on the company's journey to market leadership.

What You'll Do

• Lead complete B2B Voice AI implementation cycles: scope definition, project planning, client onboarding
• Design robust integration architectures connecting subsystems through APIs, webhooks, payloads, and third-party platforms like Make, Zapier, and proprietary systems
• Serve as the primary technical and strategic partner for clients, solving complex problems, removing blockers, and ensuring exceptional customer outcomes
• Collaborate with product and technical teams to continuously improve implementation processes and client success playbooks

What You Bring

• 3+ years of hands-on software engineering experience: backend, frontend, or full-stack
• Proven track record managing B2B software implementations, with strong organizational skills, time management, and the ability to lead cross-functional teams
• Strong communication skills, comfortable leading client calls, and presenting technical solutions to non-technical stakeholders
• Working knowledge of Python, APIs, and modern integration patterns
• Ability to thrive in ambiguity, take ownership, and execute with minimal hand-holding
• Bonus: Account/Project Management Experience

Key Attributes to Success

• Creative product instincts and problem-solving mindset
• High autonomy and sense of ownership, comfortable making independent decisions
• Strong partnership skills and commitment to customer success
• Passion for technology that changes how businesses operate

Why Join?

• OTE $130,000 - $158,400 per year with $86,400 base
• Remote-first flexibility across the US; work ET hours on your terms
• Execute high-stakes implementations that directly shape company growth and client success
• Real decision-making authority with supportive leadership, you're trusted to get things done your way
• Join a hypergrowth company leading the Voice AI revolution in Silicon Valley
• Your work has a real, measurable impact on businesses worldwide

Interviewing Process

• HR Screening
• Level 1: 60-min video interview with the Hiring Manager
• Level 2: 60-min interview with one of the founders
• Reference and Background Checks: conducted by the client
• Job Offer: provided to the selected candidate

We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.