Sales Engineer - USA

ScaleOps

$90K — $130K *
US-AnywhereRemote in New York, NY
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of hands-on experience with cloud-native technologies, including container technologies and Kubernetes.
  • Minimum three years in customer-facing roles, such as technical sales or solutions engineering.
  • Proven track record in a technical presales role with success in building trust with customers.
  • Ability to effectively articulate and sell the benefits of modern software and technological platforms.

Responsibilities

  • Engage with customers to ensure their success and satisfaction.
  • Collaborate with the sales team to drive customer journeys and secure technical wins.
  • Understand customers' goals and effectively explain how ScaleOps meets their needs.
  • Build and maintain strategic relationships at all organizational levels within customer companies.
  • Participate actively in the planning and execution phases from discovery to achieving technical wins.
  • Showcase the ScaleOps product effectively in sales meetings and industry events.
  • Advise the sales team on positioning strategies for the ScaleOps product.
  • Onboard and educate partners, supporting them during sales cycles.

Benefits

  • Opportunities for self-driven education and professional development.
  • Dynamic work environment within a rapidly growing technology startup.
Full Job Description
Description

We're seeking an experienced, technologically savvy Sales Engineer with DevOps / Software Development / Architecture and customer-facing experience to join our start-up journey.

As a Sales Engineer at ScaleOps, you will be on the front lines, working closely with our customers and prospects, providing them with technical support, and serving as a trusted advisor. You will work with our sales, product, and engineering teams to help customers understand the value of the ScaleOps platform from a technical and business perspective.

What You Will Be Doing:

  • Engage with customers to ensure their success.
  • Partner with the sales team to drive our customer's journey, build technical wins, and grow champions
  • Develop a deep understanding of customers' goals and objectives and articulate how our offerings address their needs.
  • Create and own value-based relationships at all levels in customer organizations.
  • Actively participate in all phases of planning and execution, from initial discovery to the technical win.
  • Develop and maintain a deep understanding of the ScaleOps product to demonstrate the value of our offering in sales meetings and at events such as meetups and conferences.
  • Advise the sales team on effective ways of positioning the ScaleOps product.
  • Onboard, educate, enable our partners, and support them in sales cycles.
  • Deepen both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by ScaleOps.

Requirements

What You Bring Along:

  • 3+ Hands On experience working with cloud-native technologies, such as container technologies and Kubernetes - Must.
  • Minimum three years experience in customer-facing roles, such as technical sales or sales/solution engineering position - Must.
  • A track record of success in a technical presales role - enough experience selling and implementing technology to earn your customer's trust.
  • A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.

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