Role OverviewAs the Systems Engineering Manager, you will set the technical direction for your Systems Engineering team. Working with the Sales Area Director, you and your team will build client relationships, identify cyber risks, and help customers select the right applications from Cato's platform.
Your expertise and coaching will help the SE team stay current on emerging cyber threats and use modern approaches for prevention.
We are looking for a manager to grow our pre-sales teams through training, field guidance, and product expertise. You will also relay product feedback, feature requests, and enhancement ideas to Product Management based on customer insights.
Working with sales account managers, your team will help customers replace existing technologies, expand Cato's presence in key accounts, and secure digital transactions with Cato's products.
Responsibilities- Recruit, train, and coach Systems Engineers within the territory, helping team members grow in their roles.
- Establish and maintain customer relationships to create reference accounts and assist account teams with account planning.
- Assist the field SE team with evaluations, proof-of-value exercises, troubleshooting, and issues encountered in client environments.
- Deliver technical and strategic content to external audiences, including clients, partners, and employees.
- Build relationships with channel partners and their technical teams to ensure they are trained and ready to assist with Cato installations.
- Serve as an escalation point for technical issues arising during pre-sales and post-sales stages.
- Guide discussions on industry trends and emerging changes in the security landscape that customers need to plan for.
- Provide design consultation and best-practice guidance during the pre-sales process for strategic opportunities, with focus on rollout, implementation, and policy conversion.
- Offer onboarding, training, and coaching to new and existing team members to maintain high technical proficiency and ownership.
- Work with clients and prospective clients to apply best practices in their digital environments.
- Assist in defining the periodic SE training curriculum.
- Work with the Channel team to ensure Partner SEs are trained and ready to assist with Cato Networks evaluation installations.
- Work with Product Management, Technical Marketing, and R&D to define requirements and product features for large customers and relay customer feedback.
Requirements- Proven experience as a pre-sales Systems Engineering Manager managing a team of skilled technical professionals.
- In-depth knowledge of security product market trends, Cato's roadmap, and technology development efforts.
- Willingness to engage with customers alongside account teams.
- Experience managing technical teams in a relevant discipline.
- General business management skills.
- Interest in ongoing education across technology areas relevant to Cato Networks.
- Experience working with account executives and system engineering teams to define a technical account plan for the region on a monthly, quarterly, and yearly basis.
- Ability to deliver broad security solutions to clients, with knowledge of market positioning and selling strategies.
- Experience creating System Engineering enablement tools, such as training materials and demos.
- Written and verbal communication skills, plus presentation skills.
Compensation and BenefitsA reasonable estimate of the OTE for this role, at the time of posting, is $280,000-$310,000.
Cato provides the pay range for open roles to help align with candidate needs. Exact compensation may vary based on skill set, experience, location, training, and certifications.
Cato provides a market-aligned salary and comprehensive benefits plan. Benefits for this role include health, vision, and dental insurance; 401(k); stock options; Health Savings and Flexible Spending Accounts; flexible time off; paid parental leave; and disability benefits.
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