Sales Engineer in our Fine Ceramics Division, General Industrial!

Salary Range: $78k - $118k annually
(Final offer based on experience, education, skills, and market factors)

GENERAL DESCRIPTION OF POSITION
The Sales Engineer focuses on the sale of highly technical products. They increase business by maintaining an exceptional relationship with customers; by creating and supporting development activity within an assigned customer base; and by facilitating contract negotiations, customer complaint resolution, and other business-to-business reporting requirements. This technical sales role requires strong internal and external communication with administration, engineering, production, and quality to address customer needs. They closely manage and report on account activity because driving new business is a key performance indicator.

REQUIREMENTS:

4-year degree, BS preferred: Material Science/Engineering/Technical
3 years of outside technical sales experience
Strong technical comprehension of drawings, materials, and engineering terms
Ability to resolve conflicts effectively and professionally
Organized with demonstrated practice of appropriate follow-up
Ability to work well with other people, both externally and internally
Proven written and verbal communication skills (phone, email, presentations, face-to-face)
Must possess a legal driver's license and be able to drive in the US legally
Proficient with Outlook & MS Office (Word, Excel, PowerPoint)
Basic proficiency in extracting information from SAP
Ability to pass a background check and drug screen

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Meets monthly booking goals (MSP) and milestones for Master Plan as well as 3-year sales plans within and assigned account base. Reports to management on opportunities and customer requirements.
2. Uses technical engineering skills to generate new business with established products and works with development engineers on new products that are needed in the market.
3. Responsible for customer interaction and relationship management within own account base. Recommends improved material or products to customers within the Kyocera material family.
4. Represents customer requests and perspectives to production, quality, and management personnel to plan and execute a "customer first" support.
5. Communicates with counterparts in Japan and the US regularly for price quotation, part delivery, technical confirmation, legal language discussions, cross-application, and general support.
6. May travel up to 50% of the time. Facilitates business travel with visiting personnel from international production facilities and management during customer visits in the US. Also, escorts customers to factories globally as needed. May attend trade shows and events, or present in forums, representing Kyocera.
7. Drives daily sales account activity, including order tracking, scheduling, logistics planning, account collection, on-time delivery reporting, and related reports/ analysis. Stays current on market trends and applications for new products.
8. May mentor or train associate sales engineers and or sales administration staff, and/or lead projects.
9. Prepare and deliver excellent technical presentations in a variety of formats, including face-to-face, webinar, phone, and/or tradeshow. The sales engineer should be highly knowledgeable about their business, the materials they sell, and the industry they sell in. They will be strong at Excel and business writing to ensure clear communication with customers and production. They may be asked to present at various levels within the organization.
10. Secure new orders and verify delivery and satisfaction. Plan expenses and report on new orders and booking results monthly.
11. Constantly identifies and targets potential customers. Actively improves customer relations to increase market penetration.

Perform any other related duties as required or assigned.

QUALIFICATIONS
To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skills, and/or abilities required.

PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is regularly required to sit, talk or hear; frequently required to walk; and occasionally required to stand, use hands to finger, handle, or feel, reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts.

The noise level in the work environment is usually quiet.

ADDITIONAL INFORMATION
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change, and other duties may be assigned or removed at any time. This position may require exposure to information subject to US Export Control regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). All applicants must be US persons within the meaning of US regulations.